We participate in most insurance programs offered in our area. You can find a complete list of insurance plans accepted at the top of this page.
Information about your insurance coverage was taken when you were admitted. In order to submit an insurance claim for you, we need proof of your insurance identification card or claim form from your insurance company. If you did not present this information when you were admitted, please have a friend or family member bring it to the Access Services Department when they visit you. Please remember that insurance plans do not necessarily cover the entire hospital bill. We understand that insurance coverage can be complicated, so if you need any assistance, please call our Financial Counselors.
If you receive services in the hospital from your primary care physician or from other specialists such as anesthesiologists, surgeons, or consultants, you will be billed separately by them. If you have any question about these bills, please contact the physician's office directly. For BMP Physician services, contact the Customer Service Department of the Physician Billing Office at 413-794-5700 or toll free at 800-436-6865.
Deductibles and Co-Payments
Most insurance policies today include provisions for out-of-pocket deductibles and co-payments. You will be notified about any amounts not covered by your insurance that you are responsible to pay. Payments may be made by cash, personal check, VISA, MasterCard, or Discover Card when you are discharged.