Rosette Odulio, MD

Primary care physicians like Dr. Rosette Odulio don’t just see patients to renew prescription medications or review a new medical concern. They are trusted partners in health, serving as the ongoing “eyes and ears” for patients who can help spot trends in their health and offer guidance long before serious medical conditions and disease occur.

For Dr. Odulio, health care is more than just treating an illness. It’s about anticipating her patients’ needs before they even arrive. Dr. Odulio often reviews medical histories, test results, specialist notes, and medications before a patient’s appointment to prepare for meaningful conversations and informed decisions. After the appointment, she continues working behind the scenes: reviewing lab results, coordinating with specialists, managing prescriptions, responding to patient messages in the portal, completing documentation, and developing care plans to help patients’ well-being long after they leave the office.

When she sees patients at Baystate Primary Care-Longmeadow, “I like to get to know their family history and their lifestyle,” says Dr. Odulio. “My time with them is holistic, thinking not just about the moment but prevention for the future.”

The prospect of getting to know her patients is part of what drew Dr. Odulio to the primary care field. She grew up in the Philippines, where she met her husband, Dr. Armando Paez (who’s Chief of the Division of Infectious Diseases at Baystate Health). After settling in western Massachusetts, where Dr. Odulio performed her residency at Baystate Medical Center, the couple felt the area was a great place to raise a family. “And we loved the people we worked with,” she says. “They became our family, our neighbors, since we had no family in this country.”

That was two decades ago. Dr. Odulio has walked alongside patients as they’ve matured, pursued careers and education, and gotten married. Many of her patients’ extended family members, as well as children who are now grown, have begun seeing her as their primary care physician as well.

“This is what I love about primary care,” she says. “I’m not just their doctor. My patients are family,” she says. “And like all relationships, mutual trust and respect are important.”

She is also quite humble and recognizes there is an entire team, an ecosystem of care, across Baystate Health. “I feel as if I truly am taking care of people and making a difference. And it’s not just me. At Baystate Primary Care-Longmeadow there is an entire support staff – nurses, medical assistants, receptionists, and other team members – who sincerely want to help our patients. It’s not just the physician. It’s all of us working together to care for our community.”