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Mercy Medical Center Announces Integration with Baystate Health

Baystate Health and Trinity Health of New England have signed a Definitive Agreement to fully transition Mercy Medical Center, its joint venture affiliates and medical group entities in Massachusetts to Baystate Health, subject to regulatory approvals.

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Baystate Primary Care and Pediatrics - Springfield

3640 Main Street, Suite 207
Springfield, MA 01107

Fax 413-739-0621
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  • Monday: 8 am - 4:30 pm
  • Tuesday: 8 am - 4:30 pm
  • Wednesday: 8 am - 4:30 pm
  • Thursday: 8 am - 4:30 pm
  • Friday: 8 am - 4:30 pm
  • Saturday: Closed
  • Sunday: Closed
exterior building photo for 3640 Main St in Springfield Massachusetts
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Log Into Our Patient Portal

The Baystate Primary Care and Pediatrics - Springfield Patient Portal is a secure, HIPAA compliant way for patients to communicate with our providers and staff. The patient portal also allows our patients the opportunity to view lab results online, send and receive messages, order prescription refills, access forms, update demographic information, in addition to other functions.

Secure Patient Portal Login

Find a Primary Care Provider

If you don’t have a primary care provider, use our Find a Provider tool, or call 413-739-0669

Our Services

If you have a general health concern, we are ready to see you and help you address it. Our team, which can often see you for same-day appointments, includes doctors, nurse practitioners, physician assistants, nurse-midwives and other healthcare professionals, many of whom have been here and lived in the community for many years.

We provide primary care to patients of all ages. You or your child will benefit from our expert, compassionate primary care, which includes:

  • Chronic disease management
  • Disease prevention
  • Education about health conditions
  • Health maintenance and preventive care
  • Regular physicals
  • Sick and urgent visits
  • Vaccines for the flu
  • Telehealth visits

What Primary Care and Pediatrics?

Primary Care doctors and nurse practitioners provide patient-centered care for all the medical concerns and conditions you may experience. This is different from other medical specialties, which typically provide care for patients with particular types of conditions.

Primary Care often serves as the first step in a patient’s healthcare journey. Our primary care physicians and advanced practice providers (APPs) care for patients of all ages.

You’ll have peace of mind knowing a single practice is familiar with and caring for all your family’s medical needs.

Specialty Care

We are part of an integrated clinical network that includes specialists, hospitals, home care, laboratory and imaging services. If your condition requires that you see a specialist, we can coordinate your care with specialists within our high-quality network.

Our Healthcare Environment

We are committed to improving your health and wellness, as well as those in our community, by providing quality care in an environment that values:

  • Courage
  • Accountability
  • Respect
  • Agility
  • Teamwork 

As a result, we’re able to establish meaningful relationships with our patients. These relationships help us build trust, which results in better care.

Advanced Practice Providers: A Vital Part of Your Care

We are dedicated to ensuring you have access to the care you need when you need it. That’s why we include advanced practice providers (APPs) in our practice, including nurse practitioners, physician assistants and other professionals. These colleagues help us expand the level of care we’re able to provide to members of our community.

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