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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Baystate Mercy Mandell MS Center

175 Carew Street, Suite 150
Springfield, MA 01104

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  • Monday: 8 am - 4:30 pm
  • Tuesday: 8 am - 4:30 pm
  • Wednesday: 8 am - 4:30 pm
  • Thursday: 8 am - 4:30 pm
  • Friday: 8 am - 4:30 pm
  • Saturday: Closed
  • Sunday: Closed
Baystate Mercy Mandell MS Center
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The Baystate Mercy Mandell Multiple Sclerosis Center in Springfield provides specialized care for people living with multiple sclerosis (MS). Patients have access to comprehensive MS services in one convenient location, with coordinated care from a multidisciplinary team experienced in diagnosing, treating, and managing all types of MS.

Our care team includes specialists in:

  • Neurology
  • Physiatry (physical medicine and rehabilitation)
  • Neuropsychology
  • Behavioral health
  • Social work
  • Nursing

To support ongoing symptom management and long-term wellness, the center offers access to a variety of services and therapies, including:

  • On-site infusion services
  • Physical therapy
  • Occupational therapy
  • Speech therapy

Patients benefit from personalized treatment plans that may include disease-modifying therapies, medication management, rehabilitation services, and supportive care designed to address the physical, cognitive, and emotional challenges associated with MS.

By bringing multiple specialties and services together under one roof, the Baystate Mercy Mandell Multiple Sclerosis Center makes it easier for patients to receive the coordinated care they need throughout every stage of their MS journey.

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