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Baystate Family Advocacy Center

Office Information

300 Carew Street
Suite 2
Springfield, MA 01104
Office Phone: 413-794-9816
Fax: 413-794-4945

Office Hours

Monday 8 am – 6 pm

Tuesday 8 am – 6 pm

Wednesday 8 am – 6 pm

Thursday 8 am – 6 pm

Friday 8 am – 6 pm

The Baystate Family Advocacy Center (BFAC) of Baystate Health is a nationally accredited Child Advocacy Center (CAC) serving the children, families and communities of Western Massachusetts affected by child abuse, domestic violence and/or homicide.  As child abuse, domestic violence and homicide are community problems the FAC coordinates services with our community partners.

Our team provides culturally sensitive, comprehensive assessment of treatment needs, advocacy, and coordination of services for children and families after a forensic interview, a child abuse medical assessment, or a call on the intake hotline.