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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Baystate Family Advocacy Center

Office Information

300 Carew Street
Suite 2
Springfield, MA 01104
Office Phone: 413-794-9816
Fax: 413-794-4945
The Baystate Family Advocacy Center (BFAC) of Baystate Health is a nationally accredited Child Advocacy Center (CAC) serving the children, families and communities of Western Massachusetts affected by child abuse, domestic violence and/or homicide.  As child abuse, domestic violence and homicide are community problems the FAC coordinates services with our community partners.