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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Blood Donor Program

COVID-19 Update (3/30/2020)

Until further notice during the COVID-19 pandemic, Baystate Health is relocating all blood and platelet donations to 361 Whitney Ave. in Holyoke on the 2nd floor. Donors should follow signs to the Education Center.

Schedule an Appointment

413-794-4600

Blood donations will take place daily, Monday through Sunday, from 10 a.m. to 4 p.m. Walk-ins are welcome but appointments are suggested. Platelet donations will also occur at Whitney Avenue but are by appointment only.

Additional protocols are being implemented during the coronavirus pandemic for the safety and health of donors, including:

  • Prescreening donors
  • Extra precautionary cleaning
  • Spacing out donors to comply with social distancing and group gathering restrictions.

Per the FDA, Donors should refrain from blood donation for 28 days if they have:

  • Cared for or lived with individuals diagnosed with or suspected of having COVID-19
  • Been in close contact with individuals diagnosed with or suspected of having COVID-19
  • Been diagnosed with or suspected of having COVID-19
  • Recently returned from international travel

All eligible donors will receive a ticket to Six Flags (for future use, valid through 1/3/21) and a gift card to Big Y or Dunkin’.

Please contact the Baystate Health Blood Donor Center at 413-794-4600 to:

  • Make an appointment to donate blood
  • Make an appointment to donate platelets
  • Notify us if you are diagnosed with COVID-19 after your donation
  • Ask any questions
  • Share your concerns

Saving Lives

Did you know that a single blood donation can save up to two lives? 

Each year at Baystate Health, more than 6,300 of our patients receive more than 19,000 transfusions of blood products. Please give blood today and help save lives.

How and Where to Give Blood

  1. Donate at Baystate's Bloodmobile, which travels throughout the community. See the schedule (pdf).
  2. Donate at Baystate’s Blood Donor Center located on the first floor of Baystate Medical Center's Daly Building. See hours below.

Donor Gift

All eligible donors will receive a choice of the following*:

  • Big Y gift card
  • Dunkin' gift card

*Donor gifts are subject to change based on availability.

Locations

Blood Donor Center

Baystate Medical Center, Daly Building
759 Chestnut Street, 1st floor
Springfield, MA 01199

Monday: 8 am-12 pm
Tuesday, Wednesday, Thursday: 12 pm-8 pm
Friday: 8 am-4 pm
Sunday: 8 am-12 pm

Where your blood will be used

The Baystate Health Blood Donor Program supports Baystate Health, the region’s only level 1 trauma center. All of the collected blood and platelet donations stay local and supply much needed blood products to:

  • Baystate Medical Center
  • Baystate Franklin Medical Center
  • Baystate Mary Lane Hospital
  • Baystate Wing Hospital
  • Baystate Noble Hospital
  • Baystate Children’s Hospital
  • D’Amour Center for Cancer Care
  • Neonatal and pediatric ICU

Contact Us

For more information or to schedule an appointment, please call 413-794-4600. Walk-ins are welcome.

Frequently Asked Questions

If you're considering donating blood, you probably have questions.

Here are some of the most common:

Should I eat before donating blood?

Yes, we recommend a meal or a snack within four hours before donating.

How is blood used?

A gift of whole blood is usually divided into red cells and plasma, so that one gift can help more than one individual.

Premature infants, surgical patients, accident victims, and persons with leukemia and other diseases often require blood transfusions.

How often can you donate blood?

You can donate whole blood every 56 days and up to five times each year.

Platelet donors, who take part in a special process called apheresis, can donate as frequently as every 48 hours, or 24 times each year.

What are the requirements for donating blood?

Blood donors must be at least 17 years of age and weigh at least 110 pounds. There is no maximum age limit.

I tried donating blood, but my iron was too low. Does that mean I shouldn't donate again?

No! Iron levels fluctuate all the time.

To keep your iron levels up, include the below items in your diet:

  • Beef and turkey
  • Beef liver and chicken liver
  • Canned sardines (with oil)
  • Clams and mollusks
  • Mussels and oysters
  • Broccoli
  • Cooked beans
  • Dried apricots
  • Iron-enriched cereals
  • Pumpkin seeds
  • Sesame seeds
  • Squash seeds
  • Tofu
  • Nutrition drink mixes
  • Carnation instant breakfast
  • Ovaltine
  • Prune juice
  • Tomato juice
  • Vegetable juice

Can I donate my own blood for an upcoming procedure?

You cannot donate blood to yourself.

Do I need to know my blood type in order to donate?

No.

Will you tell me my blood type?

Yes!

About four weeks after your first donation to Baystate Health, we will know your blood type and can share it with you in person during your next donation.

I want to donate, but I would like to ask a question about deferrals first. How can I do that?

Contact our Donor Center at 413-794-4600 during the hours we are open, listed below:

Monday: 8 am-12 pm
Tuesday, Wednesday, Thursday: 12 pm-8 pm
Friday: 8 am-4 pm
Saturday: Closed
Sunday: 8 am-12 pm

How much blood do you donate?

You will give about 1 pint of blood during a single donation. An average adult has about 10 pints of blood in their body.

Does the blood stay within my local community?

When you donate blood to Baystate Health, your precious gift remains in our local communities.

How do I know if my blood is safe for patient use?

Following your donation, we will test your blood t o make sure your blood or platelets are safe for patient use. We'll notify you of any abnormal findings.

Our Locations