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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Behavioral Health Services

Baystate Health offers comprehensive mental health, behavioral medicine, and employee assistance programs that are responsive to today's changing healthcare system. 

Our network has been developed to provide service to patients in Franklin, Hampshire, Hampden, and western Worcester Counties. This system is supported by licensed clinicians year-round, 24 hours a day, seven days a week. Services include:

We are committed to the philosophy that the needs of the patient are best served by the thoughtful integration of specialized services delivered by a multidisciplinary team of professionals. A major strength of our program is our specialty team focus in both inpatient and outpatient programs to address specific patient needs in a manner that quickly brings the greatest expertise to individual patient care.

 Our Psychiatry Department offers a Psychiatry Residency program as well as 4th year electives for medical students.

Our Locations