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COVID-19: Learn about the vaccine, testing, visitor restrictions & more.

Home Patients and Visitors Our Stories

Our Stories

Baystate patients and team members share their stories from the front lines of healthcare. 

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We Are Fighting Back with Goodness

Interpreter Christopher Puffer puts Spanish speakers at ease with compassionate care during COVID-19 testing.

Read Christopher's Story
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Frontline Worker Turns Personal COVID Stress to Success

Terrel Bennett tells his behind-the-scenes story of how motivational conversations and safety measures calmed his family’s and his COVID fears.

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ER doctor’s COVID challenges, joys and heartfelt thank-you's

Dr. Sunny Shukla tells his story of caring for critically ill COVID patients and his fierce belief in the power of community.

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Displaying results for: category Pediatrics
Family Grateful to Be Home after 192 Days in the NICU

Starting a family wasn’t an easy journey for Josh and Jessica Ellinger. Today they hug their twins, Charlotte and Evelyn, a little extra. 
Yessenia's life changed when she learned DIY tips for managing her daughters' asthma

How a house call helped this mom make a healthier home and avoid the ER.
Facing the first day of school – with cancer

Pediatric cancer patient faces first day of school with child life specialist.

Twenty Years in the Making: A NICU Story of Love and Gratitude
Daniel Greene was born to fragile beginnings. Now 20 years old, he returned to the NICU to be reunited with his care team.
Time spent in the NICU inspires memorial donation

When Norma Royce passed away at age 90, her family honored her memory with donations to the NICU in thanks for the care of her granddaughter.
Zoey Start Had Surgery at 6 Days Old – at 13 Days Old, She Was Home

“We are the family we are today because of Baystate”, says Zoey’s mom.

Pediatric Procedure Unit gives local teen her life back (Video)

At 14 years old, Mia was diagnosed with Myasthenia Gravis – an auto immune disorder that attacks the place where the nerve and the muscles meet.
Ryleigh LaRocque Celebrates Her Last Surgery and Thanks “Dr. Smartie”

Read what happened when 12-year-old Ryleigh LaRocque had her last surgery and her feeding tube removed this summer.
Baystate Children’s Hospital Caregivers Help Mother Overcome Devastating News

Mother-to-be Denese Rees was told that her baby would be born brain dead – and that there were no options. But Denese decided to come to Baystate, where Bryson received lifesaving care.