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A Heartfelt Thank You

For nearly 150 years, our community has entrusted Baystate Health with their health and well-being. Every day – past and present - it is our privilege to care for you and your family –thank you.

We also continue to give a heartfelt thank you to our own family of frontline healthcare workers and all who support them. Together, they are almost 13,000 courageous, compassionate, steadfast and selfless individuals who are helping each other to better help our community.


More often than not, frontline workers don’t hear from those whose lives they’ve touched. That’s why a heartfelt thank you can be so powerful. It’s such a meaningful way to show appreciation for our healthcare heroes.

We would love to hear how our team has helped you!

To share your heartfelt thank you, please send us an email. If you’re comfortable with us sharing your message or story with our team and publicly on social media, please follow the steps below:


Sharing a photo of yourself can also have a meaningful impact on those who provided care to you and to others reading your story or message.

If you’re comfortable sharing your photo, please include as many as you would like in your email to us.

Thankful Fun for Kids

Use the printable items below to get younger family members involved! They can color their own thank you page, or even write their own thank you letter to a healthcare worker that has helped them. 

Thank You to Our Healthcare Heroes

Please cheer on our frontline workers, and all who support them, with a heartfelt thank you! Scroll down to see how.

Messages from Our Community

Patients and community members share messages of gratitude.

Massachusetts National Guard F-15 Flyover

The 104th Fighter Wing presented a four-ship F-15 flyover in support of frontline medical workers.

Thank you from UMass College of Nursing

Words of gratitude for Baystate Health heroes.