Emergency Medicine Administration & Operations Fellowship

The Emergency Medicine Administrative Fellowship at Baystate Medical Center, regional campus of the UMass Chan Medical School, is a one- to two-year fellowship ideal for graduates of emergency medicine residency who have a particular interest in the emergency department operational excellence, quality assurance, or administration. We accept one or two fellows per year and are open to off-cycle applications.

Launch A Successful Career in Emergency Department Leadership

We provide the mentored experience and didactics necessary for young clinicians to become successful independent leaders in academic emergency medicine. Our fellowship mission is to ensure fellows develop the practical skills, content knowledge, and strategic thinking required to become an effective emergency department leader in any community, academic, or system-based role.

At the busiest emergency department in Massachusetts—204,000 emergency and urgent care visits last year—you will receive expert training from our quality, operations, and emergency medicine administration faculty in the areas of:

• Operations management
• Quality assurance and process improvement
• Artificial intelligence applications and IT solutions
• Data analytics
• Finance, budgeting, and E/M billing
• Leadership principles and strategy development
• Health system policy
• Risk management and regulatory affairs
• Designing and publishing peer-reviewed research projects

Fellows will be encouraged to pursue the following goals:

1. Develop and refine an annual professional development plan.
2. Complete a leadership practicum, quality/operations, or administrative project from inception to adoption.
3. Earn a standing appointment on a departmental or system-level committee.
4. Develop an academic niche in emergency department quality or operations that directly leads to a long-term leadership role in a community or academic health system.

Our fellows can choose to pursue a concurrent MBA degree from the University of Massachusetts Isenberg School of Management. We also incorporate capstone and didactic classwork through the ACEP Accelerate Emergency Department Directors Academy.

You will also have exposure to community and academic emergency medicine models, as well as system-level strategy in collaboration with the Emergency Department Vice Chair of Operations and Chair.