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Baystate Reference Laboratories (BRL)

Contact Us

To become a client,
contact us at
1-800-778-5599.

Our team of clinical pathologists can help you make accurate, informed diagnoses and develop appropriate treatment plans for your patients.

Our Services

We offer services customized to your needs, whether you require same-day results, have a question for customer service in the middle of the night, or need assistance in assessing your patient's lab results. For a comprehensive list of specialty and general laboratory testing services, see our test catalog.

Our Team

The department is staffed by pathologists/scientists with expertise in all areas of clinical pathology as well as molecular pathology and genetics. We are accredited by the Commission on Laboratory Accreditation of the College of the American Pathologists (CAP).

Our dedicated team sub-specializes in a wide range of disciplines. We have a breadth and depth of experience rarely seen at other hospital laboratories. And because Baystate Health is a teaching hospital, we have an extensive library of test results, which allows us to reach a diagnosis quickly and accurately.

Our Facilities

Our facilities at Baystate Medical Center include a large open laboratory with modern instrumentation, supporting state-of-the-art techniques in all of our specialties. We also have separate laboratories for transfusion medicine, immunology, molecular pathology, and genetics. Our laboratories are equipped for automation and robotics. See a list of our locations.

Information for Baystate Patients

If you are a patient, please visit our patient services page to learn more about our services. See a list of accepted insurance plans.