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Baystate Reference Laboratories (BRL)

Contact Us

To become a client,
contact us at
1-800-778-5599.

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Our Services

Our team of clinical pathologists can help you make accurate, informed diagnoses and develop appropriate treatment plans for your patients.

We offer services customized to your needs, whether you require same-day results, have a question for customer service in the middle of the night, or need assistance in assessing your patient's lab results. For a comprehensive list of specialty and general laboratory testing services, see our test catalog.

Our Team

The department is staffed by pathologists and scientists with expertise in all areas of clinical pathology as well as molecular pathology and genetics. We are accredited by the Commission on Laboratory Accreditation of the College of the American Pathologists (CAP).

Our dedicated team sub-specializes in a wide range of disciplines. We have a breadth and depth of experience rarely seen at other hospital laboratories. And because Baystate Health is a teaching hospital, we have an extensive library of test results, which allows us to reach a diagnosis quickly and accurately.

Our Facilities

Our facilities at Baystate Medical Center include a large open laboratory with modern instrumentation, supporting state-of-the-art techniques in all of our specialties. We also have separate laboratories for transfusion medicine, immunology, molecular pathology, and genetics. Our laboratories are equipped for automation and robotics. See a list of our locations.

BRL Annual Physician Notification

The Office of the Inspector General (OIG) recommends laboratories provide notices to physicians and other ordering providers annually as part of their compliance plan. Baystate Reference Laboratories is issuing this notice in accordance with this recommendation.

We are committed to conducting business in accordance with all federal, state and local laws, and in adherence with program requirements for all federal, state and private health plans. This letter serves as continuing education for ordering providers on our policies and procedures as they relate to these expectations.

Read the full BRL Annual Physician Notification.

Information for Baystate Patients

If you are a patient, please visit our patient services page to learn more about our services. See a list of accepted insurance plans.

Our Locations