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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

COVID-19 Information

Please call your provider’s office for questions about services and appointments as we work to ensure the safety of our patients, providers and community. If you have a fever, cough or shortness of breath, or concerns about COVID-19 exposure, call your primary care office. In a life-threatening emergency, please call 911.

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Mental and Emotional Well-being

Just like our other vital organs, our brain needs to be nurtured too. Professor Amit Sood of the Mayo Clinic College of Medicine speaks about how our brain, a conflicted and busy organ, is deserving of the time and attention necessary to nurture it. If you are having difficulty with emotional issues, if you find yourself withdrawing or are afraid to ask for help, know this: most people who do seek help are able to improve their quality of life. But, it takes support. 

Build Your Resilience

What is resiliency?

Just as physically healthy people are better able to bounce back from illness or injury, people with strong mental health are better able to bounce back from adversity, trauma, and stress. This ability is called resilience. People who are emotionally and mentally resilient have the tools for coping with difficult situations and maintaining a positive outlook. Their resilience also makes them less afraid of new things or an uncertain future. Even when they don’t immediately know how a problem will get resolved, they feel hope that a solution will eventually be found.

Resilience is not a trait that people either have or do not have. It involves behaviors, thoughts and actions that can be learned and developed by anyone.  View this 2-minute video on how resiliency has the power to increase your inner strength.

Use the meQuilibrium (meQ)- Stress Management and Resliency Digital Tool

The meQ program begins with a clinically validated assessment to learn your meQ personality, sources of stress and top lifts and drags.  The assessment helps you uncover your natural thinking and response style to unlock your personal journey to finding peace from within.  Using your personalized journeys you can create new habits and ways of thinking through the interactive lessons, guided video experiences, and readings.

Intrigued?  View a short video clip from the Chief Medical Officer at meQuilibrium.  ||   Read what your Baystate colleague, Jennifer Arroyo discovered about meQ!

Ready to get started?  First time users must initiate account through the WebMD Portal:
1. Log in to your WebMD Portal (
2. Go to Resources from your homepage and select “meQuilibrium”
3. Enter your email and create a password
4. Access via Mobile App
Once your account is initiated through WebMD (steps 1 –3 above) you can download the mobile app. Search  and download ‘meQuilibrium’ from the app store on your mobile device.  Enter your email and password (created in step  3 above)   (downloadable instructions)


Webinars and Trainings

Find webinars and trainings on the Live and On-Demand Webinar page.

Mental and Emotional Health

Mental and emotional health work together to ensure optimal well-being.

Mental health exists on a continuum and the state of one's mental health can slide up and down on that continuum throughout life.  Similar to improving physical health, mental and emotional health can be improved by taking action.

Being emotionally and mentally healthy doesn’t mean you have a problem-free life, but it does mean that you are resilient and able to bounce back when life presents setbacks.  The ability to manage emotions optimally is what can prevent unnecessary and unhealthy stress—which if severe enough can lead to depression and other high risk health states. 

Who can benefit from mental well-being coaching, counseling and therapy?

Talking with a licensed professional can benefit both adults and children with a wide range of conditions.  The most common conditions are anxiety, depression, panic disorders and anger issues.  In addition, behavioral therapy can help treat; phobias, PTSD, eating disorders, ADHD, self-harm, OCD and substance abuse. 

As a Baystate Health team member, you have access to coaching, counseling and therapy.  To learn more about your options, visit Confidential Coaching and Counseling. 

If you are in need of immediate help, please call 911.  The National Suicide Prevention Lifeline 1-800-273-TALK (8255).   In addition, the Crisis Text Line can be accessed by texting HOME to 741741

National Resources

Mindfulness and Meditation


Mindfulness can help relieve stress, lower blood pressure, treat heart disease, reduce chronic pain and improve sleep.

Mindfulness is the practice of purposely focusing your attention on the present moment—and accepting it without judgment. It is  rooted in meditation techniques that help you shift your thoughts away from your usual preoccupations toward an appreciation of the moment and a larger perspective on life. 

Mindfulness has been examined scientifically and has been found to be a key element in happiness.  Dr. Jon Kabat-Zinn, founder and former director of the Stress Reduction Clinic at the University of Massachusetts Medical Center, helped to bring the practice of mindfulness meditation into mainstream medicine and demonstrated that practicing mindfulness can bring improvements in both physical and psychological symptoms as well as positive changes in health attitudes and behaviors.  Psychotherapists have turned to mindfulness meditation as an important element in the treatment of a number of problems, including, depression, substance abuse, couple's conflicts, anxiety disorders and obsessive-compulsive disorders.

Mindfulness is a way of using your brain to intentionally pay attention to life as it is happening.  Through Mindfulness, you will learn the skills to achieve greater mental and emotional fitness and an enhanced quality of life.  View this quick 2 minute overview of mindfulness.

Mindfulness-Based Stress Reduction (MBSR) Program - This intensive world acclaimed program, created by Dr. Jon Kabat-Zinn, at UMASS Medical School has taught thousands of people how to access and mobilize their inner resources for coping, growing and healing, by exploring the interplay between mind and body—allowing greater ease and peace of mind. To fully benefit from this program, you must be willing to make a strong commitment to attend all classes and to practice daily home assignments for eight weeks.
You will learn how to:
•Respond more effectively to everyday stress and anxiety
•Improve your interpersonal communication and relationships
•Be more fully present to yourself and the people you engage with every day
•Experience a richer more fulfilling life
•Develop a practical routine to sustain mindfulness practices learned in class

Mindfulness-Based Stress Reduction (MBSR) Courses in the Community


Center for Mindfulness- Explore available courses both in-person and online. 

Mindful Awareness Practice Center (MAPCenter)- Individual and group mindfulness courses as well as a mindful/intuitive eating course.

MBSR is eligible for the 2019 $150 HNE wellness reimbursement2020 $150 HNE wellness reimbursement.

Mindfulness & Meditation Guided Practice through meQuilibrium

meQuilibrium (meQ)- this app is part of the Baystate Healthy offerings and the cost is covered for a.  meQ begins with a clinically validated assessment and resiliency platform that leverages positive behavioral psychology, cognitive behavioral therapy and mindfulness.  First, you uncover your sources of stress and top lifts and drags.  Then, using your personalized journeys you create new habits and ways of thinking through the interactive lessons, guided video experiences, guided meditations and readings.

Intrigued?  View a short video clip from the Chief Medical Officer at meQuilibrium.  

Ready to get started?  First Time Users must initiate account through WebMD Portal:
1. Log in to your WebMD Portal (
2. Go to Resources from your homepage and select “meQuilibrium”
3. Enter your email and create a password
4. Access via Mobile App
 Once your account is initiated through WebMD (steps 1 –3 above) you can download the mobile app. Search  and download ‘meQuilibrium’ from the app store on your mobile device.  Enter your email and password (created in step  3 above)


Yoga and Meditation

Ompractice is the only online platform offering live, daily online yoga and meditation classes. You choose your date, time and location.  No matter where you are, your yoga teacher sees and supports you throughout the class.  All Baystate team members have access to a special 1-week free trial coupon! Here’s how it works:

1. Visit the Ompractice website.
2. Pick a class - Ompractice has over a dozen teachers offering morning, day and evening classes. Use coupon code: BaystateHealthy at checkout.
3. Set Up Your Space - Roll out your mat and position your laptop or mobile phone 7-8 feet away from you.
4. Begin Your Practice - Log into your digital classroom with one click and get real time feedback while you practice.
5. If you decide to continue- You’ll find the experience motivating and the prices incredible.  For instance one month unlimited classed $25 or a year for $150! Plus, Ompractice qualifies for the $150 Reimbursement through HNE!

Transcendental Meditation

Transcendental meditation is a simple, natural technique that allows your body to settle into a state of profound rest and relaxation and your mind to achieve a state of inner peace, without needing to use concentration or effort.  Learn more at   TM is eligible for the $150 HNE wellness reimbursement

Webinar Training Recordings

Mindfulness: Thriving at Home and at Work

Today we are under more demands then ever, both at work and home. This program introduces you to simple mindfulness practices that can bring greater ease and effectiveness both at work and home. Learn practical ways of incorporating Mindfulness into your day that can take you beyond surviving to thriving.


Fostering Deeper Connections Through Mindfulness 

Consciously attending to your relationships can foster deeper connections with your colleagues, patients, friends and family. In this webinar you will learn simple mindfulness practices, which can lead to more fulfilling relationships by clarifying perspectives, facilitating communication, and bringing greater appreciation of those you interact with every day.


Mental Well-Being Apps

The meQ online program and App are free for Baystate employees who are benefits-eligible.  See above for how to access MeQ.


Additional Apps, available at a cost, in the App or Google store include:

10% Happier


Meditation and Mindfulness Made Simple

Mental Workout  




Audio Files - Access a variety of audio-guided practices for meditation, body scan and yoga, through Dropbox.  Simply create and account and you can make the experience mobile via the Dropbox app and loading these files to your mobile device.

Sitting Meditation (45 min)
Standing Yoga (23 min)
Body Scan (42 min) 
Mindful Eating (18min)

MBSR Course Audio CD’s: Available on loan from Baystate Health Sciences Library


Spiritual Well-being

Chapel Services: Monday-Friday at noon a brief prayer service is held in the Chapel on Wesson 3. The nature of the service varies each day, but the intention is always to pray for needs of the patients, families and hospital staff. It is also an opportunity to meet with a Chaplain.

Walking the Labyrinth: Discover ways this ancient tool can help you find peace of mind and feel more relaxed. The labyrinth is chaplain-guided every Thursday at noon and self-guided for the remainder the afternoon. For a guided walk, meet at the BMC Chapel, Wesson 3. No registration required.

Help with Everyday Responsibilities and Life's Pivotal Moments

Life stressors can leave us feeling emotionally unstable.  Financial concerns, the ongoing "to-do" list, raising a family or caring for an aging family member are just some of the areas where a worklife expert at Magellan Health can help.

Access the WorkLife and EAP Support Program

When you are ready for someone to help lighten your load a bit, call a worklife specialist who will search out the information you are seeking, saving you time and energy.  You will receive qualified referrals and customized resources that are specific to your caregiving needs:

  • Child care services  - childcare centers, family-based care, after-school programs, summer camps
  • Parenting, child development and raising children with special needs    - Advice from child experts  
  • Education; academic support, college planning and scholarships 
  • Caring for aging loved ones
  • Financial coaching - budgeting, credit repair and debt consolidation, taxes and audits, saving for college, loan and mortgage assistance.
  • Selling or buying a home
  • Home services & emergencies
  • Legal services- civil and criminal, estate planning and wills
  • Getting married or divorced
  • ...and other aspects of managing your every day life responsibilities.

All Baystate Health team members and their dependents and household members are eligible to receive these services at no-cost. Any participation in the program is completely confidential. 

Get Help Now

--Call the WorkLife and EAP Support team at 1-800-888-6332 - 24/7/365 

-- Visit the website to get started on your own.
To have full access to the site and services, follow these steps to create an account.
•Click the blue Find My Company/ Log In button in the upper right corner of the page.
• Select the Log In tab
• In the white box, next to “Don’t have an account?” click on the link to “Sign up”
•Complete the fields in the Create an Account registration form
•Click the Get Started button