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Mental and Emotional Well-being

Just like our other vital organs, our brain needs to be nurtured too. Professor Amit Sood of the Mayo Clinic College of Medicine speaks about how our brain, a conflicted and busy organ, is deserving of the time and attention necessary to nurture it. If you are having difficulty with emotional issues, if you find yourself withdrawing or are afraid to ask for help, know this: most people who do seek help are able to improve their quality of life. But, it takes support. 

Build Your Resilience

What is resiliency?

Just as physically healthy people are better able to bounce back from illness or injury, people with strong mental health are better able to bounce back from adversity, trauma, and stress. This ability is called resilience. People who are emotionally and mentally resilient have the tools for coping with difficult situations and maintaining a positive outlook. Their resilience also makes them less afraid of new things or an uncertain future. Even when they don’t immediately know how a problem will get resolved, they feel hope that a solution will eventually be found.

Resilience is not a trait that people either have or do not have. It involves behaviors, thoughts and actions that can be learned and developed by anyone. View this 2-minute video on how resiliency has the power to increase your inner strength.

Use the meQuilibrium (meQ)- Stress Management and Resiliency Digital Tool

The meQ program begins with a clinically validated assessment to learn your meQ personality, sources of stress and top lifts and drags. The assessment helps you uncover your natural thinking and response style to unlock your personal journey to finding peace from within. Using your personalized journeys you can create new habits and ways of thinking through the interactive lessons, guided video experiences, and readings.

View a short video clip from the Chief Medical Officer at meQuilibrium. || Read what your Baystate colleague, Jennifer Arroyo discovered about meQ!   ||   Download the meQ flyer

meQ Program Validation Studies:


Ready to get started in meQ?

First time users must initiate account through the WebMD Portal:
1. Log in to your WebMD Portal (
2. Go to Resources from your homepage and select “meQuilibrium”
3. Enter your email and create a password
4. Access via Mobile App
Once your account is initiated through WebMD (steps 1 –3 above) you can download the mobile app. Search and download ‘meQuilibrium’ from the app store on your mobile device. Enter your email and password (created in step 3 above)

Practice Gratitude to Build Resilience

In times of crisis, we are often reminded of what is most important to us. This is the perfect time to focus on acknowledging what we are grateful for because it is a proven practice for creating happiness by reducing the negative effects of stress, improving sleep and cultivating positive emotions.

Here are a few ways you can practice gratitude today!

  • Join Baystate Health’s partner in recognition, WorkHuman, for a 10-minute presentation on the Power of Gratitude.
  • Send a colleague a Baystate Celebrates recognition!
  • Learn more about the practice of gratitude and its benefits. Check out our Tip Sheet.
  • Start the practice of writing down three things you are grateful for each day in the Gratitude Challenge.
  • Add a photo and statement about what you are grateful for on Little Bits of Kindness Workplace group.

Resources and Research on Gratitude


Webinars and Trainings

Find webinars and trainings on the Live and On-Demand Webinars page.

Mental and Emotional Health

Mental and emotional health work together to ensure optimal well-being.

Mental health exists on a continuum and the state of one's mental health can slide up and down on that continuum throughout life.  Similar to improving physical health, mental and emotional health can be improved by taking action.

Being emotionally and mentally healthy doesn’t mean you have a problem-free life, but it does mean that you are resilient and able to bounce back when life presents setbacks.  The ability to manage emotions optimally is what can prevent unnecessary and unhealthy stress—which if severe enough can lead to depression and other high risk health states. 

Who can benefit from mental well-being coaching, counseling and therapy?

Talking with a licensed professional can benefit both adults and children with a wide range of conditions.  The most common conditions are anxiety, depression, panic disorders and anger issues.  In addition, behavioral therapy can help treat; phobias, PTSD, eating disorders, ADHD, self-harm, OCD and substance abuse. 

As a Baystate Health team member, you have access to coaching, counseling and therapy.  To learn more about your options, visit your new WorkLife and EAP Support program.

MyStrength App

The myStrength app and web portal will help employees and their household members address emotional concerns such as anxiety, stress, depression, substance use, pain, sleep and more. In-app coaching and interactive, self-paced programs matched to users’ individual preferences optimize the experience.

Key features
• Leading-edge technology, with machine learning to personalize the user experience
• Interactive, self-paced programs matched to individual preferences
• Self-monitoring to track mood, sleep, stress and goals
• In-the-moment tools for coping with daily situations
• 30+ life topics including caregiving, substance use, chronic conditions and LGBTQ, regularly updated to reflect current events (e.g., COVID-19 and racial tensions)
• Over 1,600 activities to help individuals live their best lives
• Access to expert coaches for direction and assistance
• Available via web and smartphone/tablet app at no cost for your employees and their household members

How to get started:

  1. Login to your Magellan Ascend account (instruction to register above under 'Get Started')
  2. In the Explore section, click on the “Self- Care Programs” icon. Or, in the Your Apps section, click on the “myStrength” icon.
  3. Follow the instructions to access the myStrength website. Once you are on the myStrength website, you will take a short quiz to get your customized program. As you participate in programs and activities, the myStrength engine will provide personalized recommendations for continued learning. You can also choose to work with a coach who can help you navigate the programs and suggest next steps.

To obtain access code for the Magellan Health apps, first create an account at Once on the website, create an online account to have full and confidential access to these resources. 


National Resources

Mindfulness and Meditation


Mindfulness can help relieve stress, lower blood pressure, treat heart disease, reduce chronic pain and improve sleep.

Mindfulness is the practice of purposely focusing your attention on the present moment—and accepting it without judgment. It is  rooted in meditation techniques that help you shift your thoughts away from your usual preoccupations toward an appreciation of the moment and a larger perspective on life. 

Mindfulness has been examined scientifically and has been found to be a key element in happiness.  Dr. Jon Kabat-Zinn, founder and former director of the Stress Reduction Clinic at the University of Massachusetts Medical Center, helped to bring the practice of mindfulness meditation into mainstream medicine and demonstrated that practicing mindfulness can bring improvements in both physical and psychological symptoms as well as positive changes in health attitudes and behaviors.  Psychotherapists have turned to mindfulness meditation as an important element in the treatment of a number of problems, including, depression, substance abuse, couple's conflicts, anxiety disorders and obsessive-compulsive disorders.

Mindfulness is a way of using your brain to intentionally pay attention to life as it is happening.  Through Mindfulness, you will learn the skills to achieve greater mental and emotional fitness and an enhanced quality of life.  View this quick 2 minute overview of mindfulness.

Mindfulness-Based Stress Reduction (MBSR) Program - This intensive world acclaimed program, created by Dr. Jon Kabat-Zinn, at UMASS Medical School has taught thousands of people how to access and mobilize their inner resources for coping, growing and healing, by exploring the interplay between mind and body—allowing greater ease and peace of mind. To fully benefit from this program, you must be willing to make a strong commitment to attend all classes and to practice daily home assignments for eight weeks.
You will learn how to:
•Respond more effectively to everyday stress and anxiety
•Improve your interpersonal communication and relationships
•Be more fully present to yourself and the people you engage with every day
•Experience a richer more fulfilling life
•Develop a practical routine to sustain mindfulness practices learned in class

Mindfulness-Based Stress Reduction (MBSR) Courses in the Community


Center for Mindfulness- Explore available courses both in-person and online. 

Mindful Awareness Practice Center (MAPCenter)- Individual and group mindfulness courses as well as a mindful/intuitive eating course.

MBSR is eligible for the 2020 $150 HNE wellness reimbursement.

Mindfulness & Meditation Guided Practice through meQuilibrium

meQuilibrium (meQ)- this app is part of the Baystate Healthy offerings and the cost is covered for a.  meQ begins with a clinically validated assessment and resiliency platform that leverages positive behavioral psychology, cognitive behavioral therapy and mindfulness.  First, you uncover your sources of stress and top lifts and drags.  Then, using your personalized journeys you create new habits and ways of thinking through the interactive lessons, guided video experiences, guided meditations and readings.

Intrigued?  View a short video clip from the Chief Medical Officer at meQuilibrium.   Try out a sample of what meQ has to offer!


Download the meQ Flyer

Ready to get started?  First Time Users must initiate account through WebMD Portal:
1. Log in to your WebMD Portal (
2. Go to Resources from your homepage and select “meQuilibrium”
3. Enter your email and create a password
4. Access via Mobile App
 Once your account is initiated through WebMD (steps 1 –3 above) you can download the mobile app. Search  and download ‘meQuilibrium’ from the app store on your mobile device.  Enter your email and password (created in step  3 above)


Yoga and Meditation

  • Find Yoga classes (and other fitness classes) in your community.
  • Try tele-yoga and tele-meditation, with Ompractice - FREE FOR ONE WEEK! 

Ompractice is the only online platform offering live, daily online yoga and meditation classes. You choose your date, time and location.  No matter where you are, your yoga teacher sees and supports you throughout the class.  All Baystate team members have access to a special 1-week free trial coupon! Here’s how it works:

5. If you choose to continue, all Baystate team members received 40% off public membership fees - $19.99/month or $149.99/year. Membership qualifies for the $150 Fitness and Stress Reduction Reimbursement for HNE Plan Members.
4. Begin Your Practice - Log into your digital classroom with one click and get real time feedback while you practice.
3. Set Up Your Space - Roll out your mat and position your laptop or mobile phone 7-8 feet away from you.
2. Pick a class - Ompractice has over a dozen teachers offering morning, day and evening classes. Use coupon code: BaystateHealthy at checkout.
.the Ompractice website1. Visit

Transcendental Meditation

Transcendental meditation is a simple, natural technique that allows your body to settle into a state of profound rest and relaxation and your mind to achieve a state of inner peace, without needing to use concentration or effort.  Learn more at   TM is eligible for the $150 HNE wellness reimbursement

Webinar Training Recordings

For the library of webinar trainings, visit the Live and On-Demand Webinars page.


Mental Well-Being Apps

  • The meQ online program and App are free for Baystate employees who are benefits-eligible.  See above for how to access MeQ.
  • Additional Apps, available at a cost, in the App or Google store include:

10% Happier


Meditation and Mindfulness Made Simple

Mental Workout  



Audio and Other Guided Practice

Audio Files - Access a variety of audio-guided practices for meditation, body scan and yoga, through Dropbox.  Simply create and account and you can make the experience mobile via the Dropbox app and loading these files to your mobile device.

Present Moment Meditation - This 7 minute meditation is recorded by Feline O'Gorman, Baystate Health employee and certified yoga instructor. 

Guided Meditation - This 15 minute meditation is provided by our partner Interactive Health.  Watch the calming images as you are guided through a meditation practice. 

Sitting Meditation (45 min)
Standing Yoga (23 min)
Body Scan (42 min) 
Mindful Eating (18min)

MBSR Course Audio CD’s: Available on loan from Baystate Health Sciences Library



Spiritual Well-being

Chapel Services : Monday-Friday at noon a brief prayer service is held in the Chapel on Wesson 3. The nature of the service varies each day, but the intention is always to pray for needs of the patients, families and hospital staff. It is also an opportunity to meet with a Chaplain.

Compassionate Caring - through BMC Spiritual Services - In-the-moment care provides a short period of rest or relief and can support needs around; loss of a patient or challenges with patient care, loss of a co-worker or  personal loss and bereavement, prayer and blessing, moral distress, workplace violence, struggle with purpose, staff memorial services, spiritual resources in the community, and more. Chaplains round the BMC nursing units regularly and during this time they are available for this in-the-moment support. They are also available by phone (413-794-2899) or pager (42899) for 24/7, confidential spiritual support for team members across the organization during the pandemic.

Walking the Labyrinth: Discover ways this ancient tool can help you find peace of mind and feel more relaxed. The labyrinth is chaplain-guided every Thursday at noon and self-guided for the remainder the afternoon. For a guided walk, meet at the BMC Chapel, Wesson 3. No registration required.

Help with Everyday Responsibilities and Life's Pivotal Moments

Life stressors can leave us feeling emotionally unstable.  Financial concerns, the ongoing "to-do" list, raising a family or caring for an aging family member are just some of the areas where a worklife expert at Magellan Health can help.

Access the WorkLife and EAP Support Program

When you are ready for someone to help lighten your load a bit, call a worklife specialist who will search out the information you are seeking, saving you time and energy.  You will receive qualified referrals and customized resources that are specific to your caregiving needs:

  • Child care services  - childcare centers, family-based care, after-school programs, summer camps
  • Parenting, child development and raising children with special needs    - Advice from child experts  
  • Education; academic support, college planning and scholarships 
  • Caring for aging loved ones
  • Financial coaching - budgeting, credit repair and debt consolidation, taxes and audits, saving for college, loan and mortgage assistance.
  • Selling or buying a home
  • Home services & emergencies
  • Legal services- civil and criminal, estate planning and wills
  • Getting married or divorced
  • ...and other aspects of managing your every day life responsibilities.

All Baystate Health team members and their dependents and household members are eligible to receive these services at no-cost. Any participation in the program is completely confidential. 

Get Help Now

--Call the WorkLife and EAP Support team at 1-800-888-6332 - 24/7/365 

-- Visit the website to get started on your own.
To have full access to the site and services, follow these steps to create an account.
•Click the blue Find My Company/ Log In button in the upper right corner of the page.
• Select the Log In tab
• In the white box, next to “Don’t have an account?” click on the link to “Sign up”
•Complete the fields in the Create an Account registration form
•Click the Get Started button