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Daily Life

Financial concerns, the ongoing "to-do" list, raising a family or caring for an aging family member are just some of the areas where a worklife expert at Life GuidanceResources & EAP can help.

When you’re ready for someone to help lighten your load a bit, call a worklife specialist who will search out the information you are seeking, saving you time and energy.  You will receive qualified referrals and customized resources that are specific to your caregiving needs:

  • Child care services 
  • Caring for aging loved ones
  • Budgeting
  • Getting married or divorced
  • Credit repair and debt consolidation
  • Financial planning
  • Parenting, child development and raising children with special needs   
  • College planning & scholarships      
  • Summer programs for your children 
  • Selling or buying a home*
  • Home services & emergencies
  • Legal services*- civil and criminal
  • Estate planning and wills*
  • Travel and Vacation Planning


*All Baystate Health team members and their household members have access to 30-minute consultations with attorneys, at no cost.  If your particular issue requires more than the 30 minutes, you will be referred to a qualified attorney in your area with a 25% reduction in customary legal fees thereafter.

Call Life GuidanceResources & EAP 24/7/365 at 1-855-327-4479.

As a registered Life GuidanceResources® user you can search for proven content and resources on your own. First time users: to register, enter "Baystate" when asked for the Organization Web ID. 

Life GuidanceResources® & EAP is available at no cost to all Baystate employees and household members.

Pet Insurance and Pet Rx Discounts

Pet Insurance

With Pet insurance, you’ll have peace of mind knowing you can care for your pet no matter the cost by getting help with some of your pet’s medical bills, including treatments, surgeries, lab fees, X-rays, prescriptions and more. Plus you can take advantage of:
  • Choice among two great plans depending on your needs and budget: Plan 1: My Pet Protection with Wellness; Plan 2: My Pet Protection;
  • 90% reimbursement for each vet bill;
  • Access to a 24-hour Vet Helpline (a $150 value) for all policyholders;
  • Freedom to use your own vet for services (no networks);
  • Multiple pet discounts;
  • Insurance protection by one of the nation’s leading pet insurance providers: Nationwide.

To learn more and to enroll, visit BenefitsPlus.

PETplus Pet Prescription Savings Plan

PETplus is a wholesale pricing membership club that provides you with savings on your pets’ prescriptions and preventatives. You pay just $4.50/month for one cat or dog or $8.50/month for all cats and dogs in your home. There is no need to submit pet information or get a quote. All cats and dogs, regardless of breed, health, ages, and preexisting conditions are eligible.

3 Simple Steps to Save on Pet meds

  1. Activate your PETplus online account – Select “Sign up Now!” to begin
  2. Shop for prescriptions and brand-name health products at wholesale prices
  3. Shipping is always free and Rx pickup is available at over 50,000 pharmacies nationwide including CVS, Walmart, Walgreens, Target, and Rite-Aid.

What’s included in PETplus?

  • Prescription Medications
  • Heartworm Preventatives
  • Flea & Tick Products
  • Vitamins & Supplements
  • Specialty/Rx Food
  • 20% off all other pet food and supplies from
  • Free Shipping
  • Pickup at over 50,000 pharmacies

Plus a 24/7 Ask-a-Vet service so you can call, email, chat, or text with a licensed veterinary professional at any time.

To learn more and to enroll, visit BenefitsPlus.



Dry Cleaning Services

Dry Cleaning Services - 3601 Main Street and 280 Chestnut Street

Onsite drop off and pick up dry cleaning services through Battiston’s Fabric Care Specialists is available at both 280 Chestnut and the 3601 Main Street locations. New customers get 30% off their orders for 30 days! Learn more about how to take advantage of this easy and convenient service