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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Volunteer at Baystate Noble Hospital

To become a volunteer, please apply through our online application form.

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Contact

Michele LaPrade, Volunteer Services Coordinator
115 West Silver Street
Westfield, MA 01085
413-571-0573
Michele.Laprade@baystatehealth.org

Volunteers are an important part of Baystate Noble’s success. When you choose to volunteer at Baystate Noble Hospital, you are joining a dedicated staff in an environment that is friendly and welcoming. Our volunteers meet new people, are part of a team, develop skills, and gain valuable experience. Volunteers enrich the lives of our patients, families, visitors, and staff by providing comfort and support.

What types of volunteer opportunities are available?

Volunteers and Interns donate their time in many different departments throughout Baystate Noble Hospital. Based on your interest, we try to place you in an area you will enjoy and where you will be engaged.

Some of our volunteer roles include:

  • Emergency Department
  • Patient Experience Visitor
  • Food Production
  • Housekeeping Support
  • Materials Management Warehouse
  • Surgical Services Support
  • Discharge Follow-up
  • Patient Advocate

We welcome high school internships!

We partner with high schools around the area who have internship programs. Students participating in these programs will get the opportunity to experience firsthand what the healthcare environment is all about. We are grateful for their contributions to our hospital and the greater Westfield community!

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