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We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Issra E. Jamal, MD

Provider Headshot
Endocrinology
Ratings
Member of Baystate Medical Practices
Accepting New Patients
Virtual Visits Available
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Background and Clinical Focus

Academic Appointment:

Assistant Professor of Medicine at UMass Chan Medical School - Baystate

Languages:

English

Gender:

Female

Age Groups Seen:

Adults, Geriatrics

Provider Affiliation:

Baystate Wing Hospital, Baystate Medical Center

Practice Groups:

Baystate Endocrinology

Insurances Accepted

Note:

Baystate Healthcare facilities and physicians accept most insurances. Please contact your insurance company to verify eligibility.

  • BLUE SHIELD MEDICARE ADV
  • BLUE SHIELD PPO IND
  • CONNECTICARE
  • AETNA
  • TRICARE
  • HMO BLUE
  • MEDICARE
  • RAILROAD MEDICARE
  • VT MEDICAID
  • UNICARE GIC
  • FIRST HEALTH COVENTRY
  • UNITED HEALTHCARE
  • CT MEDICAID
  • HARVARD PILGRIM
  • CONSOLIDATED
  • CIGNA GREAT WEST
  • TUFTS
  • MULTIPLAN PHCS
  • COMMONWEALTH CARE ALLIANCE
  • NORTHEAST DIRECT
  • TUFTS US FAMILY HEALTH
  • MA MEDICAID
  • SERENITY CARE PACE
  • SENIOR WHOLE HEALTH
  • FALLON NON MASS HEALTH
  • TUFTS PUBLIC PLANS NON MASS HEALTH
  • HEALTH NEW ENGLAND EXCLUDING BE HEALTHY
  • HNE BE HEALTHY PARTNERSHIP
  • FALLON ACO
  • BMC HEALTHNET ACO
  • BMC HEALTHNET MCO
  • TUFTS TOGETHER MCO
  • TUFTS HEALTH TOGETHER ACO

Education and Training

King AbdulAziz University School of Medicine

Medical School, MD, 2009

Baystate Medical Center

Residency, 2016

Michigan State University

Fellowship, 2018

Board Certifications

Internal Medicine

American Board of Internal Medicine

Endocrinology Diabetes and Metabolism

American Board of Internal Medicine

Patient Ratings

Patient Experience Ratings

Our patient experience rating is an average of all responses to care provider related questions from our nationally-recognized Press Ganey Patient Experience Survey. Response are measured on a scale of 1 to 5, with 5 being the best score.

Overall Rating
out of 5 ( Ratings)
Review Categories
Patient Comments

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