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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Cancer Appointment Request

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To ask a cancer-related question or to request an appointment, please fill out our secure form below or call us at 413-794-9338. We will respond to your request within 24 hours of submission (excluding weekends and holidays). If your question/request is of an urgent nature, please contact your primary care provider for immediate assistance.

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Call our team to learn more about cancer care or to make an appointment.

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