EMS Fellowship Faculty
EMS Physicians
Chief, Division of Prehospital and Disaster Medicine
Regional EMS Medical Director - Baystate Medical Center
Associate EMS Fellowship Director
Seth has more than 25 years of operational experience in prehospital medicine in the fire/rescue/EMS service as well as strategy and management consulting experience in homeland security, disaster preparedness, and emergency response. He completed an emergency medicine residency at the University of Maryland Medical Center in Baltimore, MD, and an EMS fellowship at the University of Pittsburgh, where he also served as a flight physician for STAT MedEvac. He is dual board-certified in Emergency Medicine and EMS, holds an MBA from the University of Maryland, and maintains his National Registered Paramedic licensure. He serves as medical advisor to several regional technical rescue, tactical, and wilderness search and rescue teams and is a medical officer with the National Disaster Medical System (NDMS) Trauma and Critical Care Team (TCCT). He is primarily responsible for the central Springfield (Baystate Medical Center) region in addition to overall leadership of the Baystate Health EMS program. Dr. Kelly is originally from Marblehead, MA, and is happy to be back in New England to meet, work with, and learn from all our prehospital clinicians in the region.
Associate Regional EMS Medical Director - Baystate Wing Hospital
EMS Fellowship Director
Massachusetts Region 1 Medical Director
Ken started his career in EMS as an EMT in Connecticut and a volunteer firefighter in New York. He completed medical school at New York Medical College and a residency in Emergency Medicine at Baystate Health. He continued his EMS interests by pursuing an EMS fellowship at the University of Massachusetts Medical Center. Ken is dual board-certified in Emergency Medicine and EMS. He splits his clinical work between Baystate Medical Center and Baystate Wing Hospital. He is excited to be a part of the division and continues to work towards improving EMS at the regional, state, and national levels. During his off time Ken enjoys golf and spending time with his family.
Associate Regional EMS Medical Director - Baystate Franklin Medical Center
Resident/Medical Student EMS Rotation Director
Matt is returning to the area after completing an EMS fellowship at Yale University and an emergency medicine residency at Baystate Health. Before medical school, Dr. Shapiro served as an EMT in several EMS settings: volunteer, private, and, later, third service with Boston EMS. Originally from Swampscott, MA, his interests outside of medicine include spending time with family and friends, running, and going to the beach. He is excited to join the team and is eager to continue working with everyone in an ongoing effort to improve prehospital care in our region. We are excited to welcome Dr. Shapiro to the team and look forward to benefitting from the knowledge and experience he will bring with him.
Associate Regional EMS Medical Director - Baystate Noble Hospital
Meghann started her career in EMS as an EMT at UMass Amherst serving as the Director of Operations for UMass EMS as well as working as an EMT on multiple municipal agencies in Massachusetts and Pennsylvania. She attended the Lewis Katz School of Medicine at Temple University prior to completing residency at Baystate Medical Center in Emergency Medicine. She completed her fellowship in Emergency Medical Services at Brown University. Meghann is excited to be returning to Baystate to join the division to continue working with the prehospital community in Western Massachusetts. In addition, she serves as a regional coordinator for the National Collegiate EMS Foundation and as the Course Director for the New England EMS Fellowship Regional Didactic. Outside of medicine, Meghann enjoys spending time with friends and family, hiking, weightlifting, and baking new recipes.
Critical Care Transport Medical Director
Joe has an emergency medicine career spanning over 30 years. He trained as an EMT during his undergraduate education, went on to medical school at Boston University, and to residency in Emergency Medicine at San Antonio Uniformed Services Health Education Consortium. During his active-duty career in the Air Force, he served as the EMS Medical Director for the Kelly/Lackland AFB complex. Trained as a flight surgeon, he participated in critical care transport as a team member of the MAST (Military Assistance to Safety and Traffic - Army rotary wing), CCATT (Critical Care Air Transport Team – Air Force fixed wing), and MFST (Mobile Forward Surgical Team). Joe has worn multiple hats since arriving at Baystate in 2000, including Program Director of the Emergency Medicine residency and Vice Chair and Chief of the Baystate Emergency Department. Joe is happy to have had the opportunity over the last 3 years to re-engage in critical care transport medicine as the Associate Medical Director for the Baystate Health/AMR Critical Care Transport Team, a fully licensed, Commission on Accreditation of Medical Transport Systems (CAMTS)-accredited ground critical care transport service.
EMS Fellow
Dr. Colton Conrad is a native of Southern Appalachia and attended the University of Massachusetts Medical School, where he was introduced to prehospital medicine by Baystate Associate Regional EMS Medical Director Ken Knowles through a hands-only CPR initiative. While he has never been an EMT or Paramedic himself, he believes that EMS is the gateway to the community and looks forward to learning from and working with all the local emergency responders in our region. Colton currently serves as a Chief Resident for the Baystate Health emergency medicine residency program and is also a Captain in the U.S. Army Reserve. Outside of community prevention and intervention, Colton is interested in medical education, rural EMS, search and rescue, tactical medicine, and wilderness medicine.
EMS Division
EMS Clinical Business Manager
Shawn comes back to Baystate Health with 28 years of experience in prehospital Emergency Medicine. 1998 he graduated from Springfield College with a Bachelor’s of Science in Emergency Medical Services Management. Shawn spent 12 years as a IFT-Paramedic, Lead, Mentor and Operations Supervisor for Baystate Health Ambulance. In that time he gained experience as an instructor for The American Heart Association and an Instructor/Coordinator for MA OEMS, participating in programs with MedicED and Mercy Medical Center, teaching ACLS, Healthcare Provider BLS Classes, EMT-Basic, Intermediate and Paramedic Programs. Shawn was successful in developing an MA OEMS accredited teaching site for EMT-Basic programs at Baystate Health.
In 2010, Shawn of became a Firefighter/Paramedic for a local full-time department. There he was a mentor for new employees and paramedic students throughout Western Ma. Shawn was also an active member in committees in EMS, Joint Labor and Negotiations.
Shawn is originally from Western MA and currently resides in East Longmeadow with his wife Candice, two daughters and two step-sons. He is an avid musician and utilizes that platform to raise funds for First Responder’s Health & Wellness in Western MA.
EMS Coordinator - Baystate Noble Hospital
Liz is a paramedic with over 10 years of EMS experience in Western Mass. She began her career as an EMT in Springfield, later working as a paramedic and Service Quality Manager for an ALS service in Chicopee. Liz has been with the division for over 5 years, starting as an Ambulance Coordinator working closely with both facility staff and area EMS agencies to ensure high quality and on-time interfacility care and transports. Liz graduated from Springfield College with her bachelor’s degree in EMS Management and her paramedic certification. She also attended Mass Maritime Academy and completed her master’s degree in Emergency Management. When she’s not working, she enjoys reading and spending time with her husband, 2 children and her mini Australian Shepherd. Liz will spend her time split between Noble Hospital in Westfield and Baystate Medical Center in Springfield.
EMS Coordinator - Baystate Wing Hospital
Melissa is a paramedic who has worked in Western Massachusetts for the last 16 years. Melissa specializes in Quality Improvement and EMS education. She has years of dispatch experience and her impeccable organization and attention to detail are some of her strongest attributes. She has spent the last few years implementing and strengthening a robust Education and Quality Assurance program, with a passion for respiratory care. Melissa comes to the Division of Prehospital and Disaster Medicine as an experienced AHA instructor for multiple disciplines, as well as NAEMT AMLS. In her free time, Melissa competes in triathlons, is an avid runner and enjoys spending time with her husband and two daughters. Melissa will spend her time at Wing Hospital.
EMS Coordinator - Baystate Franklin Medical Center
Nick is a Western Massachusetts transplant, who chose to make the region home after entering the EMS field 16 years ago. He has served as a paramedic in a host of capacities throughout his career to include municipal, private, and tactical EMS work. Nick comes to Baystate with an extensive knowledge base in operational EMS leadership, and currently holds a bachelor’s degree in EMS Management from Springfield College. He continues to serve as a Tactical Paramedic for a municipal service within the region and is exceedingly passionate in educating EMS providers on active threat response and care, along with stress resiliency in first responders. In his free time, Nick enjoys spending time with his wife and children, reading, and going to the gym. He will be working primarily in the Baystate Franklin region.
EMS Coordinator - Baystate Medical Center
Katie has over a decade of EMS/Fire/Dispatch experience in the greater Springfield and Berkshire County area. She is a current paramedic with years of experience educating fellow EMTs & paramedics, both in the field and the didactic setting. She completed her undergraduate degree in Health Sciences from Bay Path University. She is currently pursuing her graduate degree in Healthcare Management with a focus in Public Health at Bay Path University. She joined our team as an AHA coordinator in the fall of 2023 and will now spend her time working at Baystate Medical Center in Springfield as the Central EMS Coordinator. When she’s not working, she enjoys spending time with her wife, 3 children, and many pets.
AHA Training Center Coordinator
AJ comes to the Baystate Health American Heart Association Program with a strong background in EMS and Safety. He is a graduate of Quinnipiac University with a B.S. in Health Science and a Minor in Sports Medicine.
He has been involved in the EMS world since 2012. He brings experience as a Paramedic and Field Training Officer for a local high volume 911 EMS Service. He also worked closely with that service’s EMS Education Program.
Prior to EMS, AJ worked in the field of safety and compliance as Safety Coordinator and Manager. He developed safety and educational programs for employees.
AJ is from Connecticut, but resides locally in Feeding Hills with his wife, two kids and 4 cats.
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