How to Contact Research Programs Research Administration Human Subjects Research Director of Healthcare Research Compliance and Chief Research Compliance Officer: Jennifer Pacheco, MPH, CIM, CIP 413-794-3458 jennifer.pacheco@baystatehealth.org Sponsored Program Administration Director: Melissa Quintero 413-794-3583 melissa.quintero@baystatehealth.org Research Centers Institute for Healthcare Delivery and Population Science Director: Peter Lindenauer, MD, MSc 413-794-5987 peter.lindenauer@baystatehealth.org Clinical Trials Office Viorika Nelson DNP, FNP-C Clinical Trial Specialist Phone: 413-795-0351 Viorika.Nelson@baystatehealth.org Randall Hoskinson, Jr. Director, Research Development and Special Initiatives Phone: 413-794-7034 Randall.HoskinsonJr@baystatehealth.org Office of Research 413-794-3391 Research Facilities and Services Baystate Research Facility Director: Carolanne Lovewell, RLATG, CPIA 413-794-9683 Epidemiology and Biostatistics Core Director: Paul Visintainer, PhD 413-794-7686 paul.visintainer@baystatehealth.org