warning icon
You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

Learn More
Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

Learn More

Resident Quality of Life

We recognize that residency can be a time of stress—working in a new, challenging environment, caring for medically and socially complex patients, and balancing work and home life.

Help When You Need It

To make your transition smoother, you will be paired with a faculty advisor who will act as your support person, career counselor and overall advocate.

Each class also has an academic half-day in the fall and spring to go over issues specific to their group, such as learning to be an effective educator, planning your career, etc.

Reasonable Work Hours

Our residents' workday meets the guidelines for resident work hours—if you are unfamiliar with them, you can review them at ACGME.

  • Attendings cover the services during Thursday block conferences so residents can be free from clinical responsibilities.
  • Our residents do very little overnight call when on electives or ambulatory rotations to ensure that there is minimal disruption of their educational experiences.
  • Our residents do not float in from their electives or ambulatory rotations to cover inpatient rotations, except when on jeopardy, if another resident cannot work their assigned shift, or other unusual circumstances.

Rest & Recreation

It can't be all work and no play.

We have "official" social events during which residents are relieved from any duties, such as our annual resident retreat and graduation.

  • Graduation 
  • Holiday party
  • Talent night
  • Trivia
  • Spontaneous social events

Back to Top