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High Street Health Center Closed

The Baystate High Street Health Center, located at 140 High St in Springfield, is currently closed due to a broken water pipe. Providers are reaching out to patients impacted by this closure. Patients should continue to call (413) 794-2511 for care needs, including telehealth. All other provider sites and clinics are open.

Accountable Care Organizations

What are Accountable Care Organizations?

Accountable Care Organizations (ACOs) are groups of doctors, hospitals, and other health care providers who come together voluntarily to give coordinated, high quality care to their patients.

Coordinated care helps ensure that patients – especially the chronically ill – get the right care at the right time, while avoiding unnecessary duplication of services and preventing medical errors.

ACOs help enhance efficiency and quality, and improve the overall patient experience.

Baystate Health ACOs

  • Baycare Health Partners
  • Baystate Health Care Alliance in partnership with Health New England (BeHealthy Partnership)
  • Pioneer Valley Accountable Care (PVAC)

Quality Care Is Our Focus

As a Baystate Health patient or family member, your input is important to us. If you're interested in promoting quality and enhancing the patient experience at Baystate, please consider becoming a Patient Family Advisory Council (PFAC) member.

  • ACO Certification Seal

ACO-Certified

Baystate Health is ACO-certified by the Massachusetts Health Policy Commission.
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