Baystate Health Text Messaging Terms of Use

Opt-in text messaging services

Keyword Opt-in

When you opt in to the service, we will send you a message to confirm your signup. Text the keyword provided to you (e.g. MAMMO) to 69247 to receive related Baystate messages. Message and data rates may apply. Message frequency will vary based on your use.

Text "HELP" for help. Text "STOP" to cancel.

How to Opt Out

You can cancel this service at any time. Opting out will prevent you from receiving messages before the end of the service period. To opt out, just text "STOP"  to 69247. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive any messages from 69247 (MYBHS).

If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If you need help:

If at any time you forget what keywords are supported, just text "HELP" to 69247. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Participating Carriers

AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

T-Mobile is not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

For all questions about the services provided, you can send an email to (or call our toll-free number 1-800-377-4325).


If you have any questions regarding privacy, please review our Notice of Privacy Practices.

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