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Baystate Primary Care - Westfield

The front of 57 Union St. in Westfield

Office Information

57 Union Street
Suite 201
Westfield, MA 01085
Office Phone: 413-831-7950
Fax: 413-795-8085
Accepting New Patients

Office Hours

Monday 8 am – 5 pm
Tuesday 8 am – 5 pm
Wednesday 8 am – 5 pm
Thursday 8 am – 5 pm
Friday 8 am – 5 pm


Monday 8:30 am – 5 pm
Tuesday 8:30 am – 5 pm
Wednesday 8:30 am – 5 pm
Thursday 8:30 am – 5 pm
Friday 8:30 am – 5 pm

Find a Primary Care Provider

If you don’t have a primary care provider, use our Find a Provider tool, or call 413-794-5412.

Request a Primary Care Appointment Online

If you’re a current Baystate Health patient, you can now schedule an appointment online. To schedule an annual physical, follow-up, or same-day sick visit, select “Request Appointment” with one of our providers. You can schedule appointments online or through the MyBaystate portal.


Please note: Not all providers offer online scheduling. “Request Appointment” will only appear next to providers who are accepting online appointments.

Our Services

If you have a general health concern, we are ready to see you and help you address it. Our team includes doctors and other healthcare professionals who are here to provide the care you need. If you’re 18 or older, you can benefit from our expert, compassionate primary care [link to], which includes:

  • Chronic disease management
  • Disease prevention
  • Education about health conditions
  • Health maintenance and preventive care
  • Regular physicals
  • Sick and urgent visits
  • Vaccines for the flu and COVID-19.

Additional Services

In addition to our primary care services, you have access to lab services from Baystate Reference Laboratories (BRL) located within our building for your convenience.

If your condition can’t wait for a regular primary care appointment, you can access our urgent care services, located in the same building as our primary care office. We provide treatment for common illnesses and injuries that don’t require a visit to the emergency room, including:

  • Colds, coughs, flu, fever, sore throat and seasonal allergies
  • Upper respiratory problems/asthma
  • Minor cuts or burns
  • Rash, skin, and eye infections
  • Urinary tract infections (pain or burning when urinating)
  • Earaches
  • Migraine headaches
  • Strains, sprains, and sports injuries
  • Stomach pain, nausea, diarrhea, vomiting
  • Animal bites, if not severe

We have providers who are fluent in several languages in addition to English, including:

  • Hindi
  • Spanish
  • Tagalog

If you need specialty care, we can refer you to specialty offices in Westfield and Noble, as well as providers throughout the Baystate Health system.

What Is Internal Medicine?

Internal medicine doctors and nurse practitioners provide patient-centered care for all the medical concerns and conditions an adult may experience. This is different from other medical specialties, which typically provide care to patients of any age (family medicine), a specific type of patient (women, children, etc.), patients with particular types of conditions or providing a particular type of care.

Internal medicine often serves as the first step in a patient’s healthcare journey. Our family physicians care for all adults. You must be at least 18 to see one of our internal medicine providers.

You’ll have peace of mind knowing a single internal medicine practice is familiar with and caring for all your medical needs.

Specialty Care

We are part of an integrated clinical network that includes specialists, hospitals, home care, laboratory and imaging services. If your condition requires that you see a specialist, we can coordinate your care with specialists within our high-quality network. All our providers use the same medical records to make your care seamless.

Our Healthcare Environment

We are committed to improving your health and wellness, as well as those in our community, by providing quality care in an environment that values:

  • Teamwork
  • Innovation
  • Cultural and language diversity
  • Educational excellence
  • Respect

As a result, we’re able to establish meaningful relationships with our patients. These relationships help us build trust, which results in better care.