Testing for COVID-19
with referrals, call:
Phone line hours:
M – F: 8-5
Baystate Health is now hosting COVID-19 testing sites. Learn how and where to get tested below.
Who can get tested?
We can now test any western Massachusetts resident with a referral, even if you don't have COVID-19 symptoms.
In order to be tested, you must:
- Contact your primary care provider or urgent care for a referral.
- Have an appointment.
Baystate Medical Practices (BMP) patients, call 413-795-TEST to make an appointment. If you are not a BMP patient, your provider will set up an appointment for you.
How can you get tested?
We offer both drive-through and walk-up testing by appointment. You must have a referral from your provider in order to make a testing appointment. If you don’t have a primary care provider, you can contact urgent care for a referral.
Referring providers: please see information at the bottom of this page for referring, scheduling, and reporting results.
Why do you need a referral?
Your referring provider will help determine if you need a test, and will communicate the test results to you and handle the follow up as needed.
What information can testing provide?
In general, getting a test for COVID-19 will only give you information about a single point in time. Any one of us can be exposed and become infected at any point during this pandemic. If you receive a negative test today, we can only know that you are not infected right now.
Why get tested?
- If you were around someone who was diagnosed with COVID-19 recently and you are worried that you got it from them
- If you are starting a job that requires a test before you begin
- If you had one of the symptoms that may indicate a COVID-19 infection
Where can you get tested?
Please do not walk in to our locations to be tested if you do not have an appointment. Because we have a limited number of tests, only patients with a referral and an appointment will be tested.