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Coronavirus (COVID-19): check here for testing information, visitor policy, service changes, and more.

COVID-19: What You Need to Know

Testing, service changes, visitor policy, and more updates and guidance about COVID-19 (coronavirus) from Baystate Health.

Expanded Testing

Testing available for anyone with COVID-19 symptoms (with doctor referral).

How to get tested

How We're Keeping You Safe

Don't delay necessary trips to the hospital.

Learn More

COVID-19 Information

Your Safety is Our Priority

As we resume services that have been paused during the pandemic, we want to assure you that we are doing everything we can to provide safe care in our facilities. Whether you need to visit the ED for an emergency or you're coming in for a visit, we assure you that we are taking detailed measures to keep you safe.

Precautions include:

  • Limiting visitors
  • Cleaning rigorously
  • Screening patients and visitors for COVID-19 symptoms
  • Providing caregivers with essential PPE
  • Practicing physical distancing

Detailed Safety Measures

We have adjusted our physical spaces to make employees and patients safer, including:

  • Ensuring separation between COVID-19 patients and non-COVID-19 patients
  • Increasing fresh air intake and filtration of air
  • Installing physical barriers to protect employees and patients entering our facilities
  • Redesigning waiting and registration processes to ensure physical distancing
  • Replacing carpet with tile for ease of cleaning
  • Installing signage to promote physical separation

Policy Updates

What to do:

Stay Up to Date on Coronavirus Information

The status of COVID-19 is changing constantly. Be sure to check reliable sources for information.