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You May Experience a Little Extra Wait Time

We’ve recently updated our electronic health record and other systems to better support your care. We appreciate your patience and understanding as we work through this change and look forward to caring for you!

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Information about Mercy Medical Center’s Transition to Baystate Health

Mercy Medical Center and its affiliated medical group practices joined Baystate Health on November 1, 2026.

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Shannon Kay, PhD

Provider Headshot
Developmental-Behavioral Pediatrics, Psychology, School Psychology
Member of Baystate Medical Practices
Accepting New Patients
Virtual Visits Available
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Background and Clinical Focus

Academic Appointment:

Assistant Professor of Pediatrics at UMass Chan Medical School - Baystate

Languages:

English

Gender:

Female

Age Groups Seen:

Pediatrics

Provider Affiliation:

Baystate Medical Center

Practice Groups:

Baystate Developmental Behavioral Pediatrics

Insurances Accepted

Note:

Baystate Healthcare facilities and physicians accept most insurances. Please contact your insurance company to verify eligibility.

  • BMC HEALTHNET MCO
  • BMC HEALTHNET ACO
  • MA MEDICAID
  • HARVARD PILGRIM
  • CIGNA BEHAVIORAL HEALTH
  • TUFTS HEALTH TOGETHER ACO
  • MULTIPLAN PHCS
  • MBHP
  • AETNA
  • TUFTS PUBLIC PLANS NON MASS HEALTH
  • RAILROAD MEDICARE
  • BLUE SHIELD MEDICARE ADV
  • HMO BLUE
  • HNE BE HEALTHY PARTNERSHIP
  • HEALTH NEW ENGLAND EXCLUDING BE HEALTHY
  • UNITED BEHAVIORAL HEALTH
  • FIRST HEALTH COVENTRY
  • TUFTS TOGETHER MCO
  • BLUE SHIELD PPO IND
  • CONSOLIDATED
  • MEDICARE
  • BEACON

Education and Training

May Institute

Residency, Ph.D., 2003

Scholarly Focus

  • Autism
  • Developmental Disabilities
  • Behavior Analysis
  • Interventions for language development and problem behaviors
  • Reading and Phonological Awarenes

Professional Societies and Leadership Roles

  • Berkshire Association for Behavior Analysis and Therapy: Member (2002-present)
  • American Psychological Association: Member (1999-present)
  • Association for Applied Behavior Analysis: Member (1999-present)
  • National Association of School Psychologists: Member (1999-present)

Patient Ratings

Patient Experience Ratings

Our patient experience rating is an average of all responses to care provider related questions from our nationally-recognized Press Ganey Patient Experience Survey. Response are measured on a scale of 1 to 5, with 5 being the best score.

Overall Rating
out of 5 ( Ratings)
Review Categories
Patient Comments

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