Do you have symptoms?
The CDC's self-checker can help determine your COVID-19 risk.
Go To Symptom Checker
What to do if you're sick
If you're sick and think you might have COVID-19 symptoms, our providers will guide you through next steps depending on your situation.
According to the CDC, COVID-19 symptoms may appear 2-14 days after exposure, and include:
- Fever or
- Cough or
- Shortness of breath
What should you do if you think you have symptoms?
Call your healthcare provider if you have a fever and respiratory symptoms and are concerned about possible exposure to COVID-19. As always, if you are experiencing life-threatening symptoms, call 911 and seek emergency care.
As part of our ongoing efforts to reduce the spread of COVID-19, Baystate Health is increasing its use of telehealth video visits. These visits allow you to stay in the safety and comfort of your home, while providing a real-time connection (similar to FaceTime or Skype) with your healthcare provider on a mobile device, phone or computer.
When should you call your provider?
For your safety and the safety of the community, Baystate Health is asking patients to call their provider if:
- You have symptoms of fever, cough or shortness of breath
- You have had contact with someone who possibly has COVID-19
Medical staff can help to make decisions about whether, when, and where you should be evaluated. This will avoid spreading the virus further to people in waiting rooms and other areas at these locations.
If you have a fever and a cough, will you be tested for COVID-19?
Not necessarily. Your healthcare provider will determine the appropriate level of testing. Tests used at Baystate Health do not detect COVID-19. Testing to detect this virus is only performed at the CDC and recently the Massachusetts Department of Public Health has also received approval to perform the tests. If a test at Baystate shows a patient has coronavirus, it means that patient has a common coronavirus and does not have COVID-19.
How will you be cared for if you test positive for COVID-19, and what is the treatment?
We know that most patients who test positive will not require hospitalization. We also know that, so far, the COVID-19 virus has had minimal impact on the health of children.
However, patients who do need inpatient care will receive care in isolation once admitted to a hospital. Multiple areas within Baystate Health have been identified to safely house COVID-19 patients, providing appropriate isolation to help prevent spread of the virus.
Through investments in preparedness, Baystate Health has specialized equipment already on hand. We are in close communication with the Massachusetts Department of Public Health (MDPH) and are following their guidance on preparing for management of this illness.
There is no vaccine, as of yet, to protect against COVID-19. Some antiviral medications are in the process of testing to see if they can address some of the symptoms.
Should you wear a facemask?
The CDC only recommends facemasks for people who have symptoms of COVID-19, not for people who are healthy. Healthcare workers and anyone taking care of someone with COVID-19 should wear facemasks.
Learn more about preventing the spread of COVID-19.