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Lab Services Insurance Providers

The following is a partial list of insurances accepted by Baystate Reference Laboratories.  For additional information, please contact Client Services at 1-800-778-5599.

Aetna/US Healthcare

  • Includes all commercial products
  • Does not include Medicare Advantage or Medicaid Replacement Plans
Blue Cross Blue Shield (BCBS) of Massachusetts
  • Includes all products
  • BRL is designated as a BCBS Low-Cost Clinical/Diagnostic Lab
  • Anthem/BCBS of Connecticut health maintenance organization (HMO) is not contracted with BRL and does not qualify for Blue Card reimbursement. Payment is the patient’s responsibility.
Boston Medical Center (BMC) HealthNet Plan
  • Includes Medicaid replacement and all Commonwealth plans
  • Does not include commercial plans or qualified health plan (QHP)
CeltiCare Health
  • Includes Ambetter QHP and Connector Care Plans
Cigna Health Insurance
  • Includes Healthsource, Great-West Healthcare (formerly One Health Plan), and Tufts/Cigna CareLink
Commonwealth Care Alliance
  • Includes supplemental coverage option (SCO) and One Care
Connecticare of Massachusetts
  • Includes preferred provider organization (PPO) and HMO of Massachusetts
Consolidated Health Plans
  • Includes smaller acquired PPOs
Coventry/First Health, formerly HealthCare Value Management (HCVM)
  • Includes commercial plans and worker’s comp
  • Some providers may retain contracts with Coventry as HCVM
Fallon Health Plan
  • Includes all plans
Government payors
  • Includes Medicare, Medicaid/MassHealth, Healthy Start, Federal HealthNet (Tricare), and Champus
Harvard Pilgrim Health Care (HPHC)
  • Includes HPHC/United Passport
Health New England (HNE)
  • Includes all commercial products, HNE BeHealthy (Medicaid replacement), and HNE Medicare Advantage (Medicare replacement)
HealthNet Federal Services
  • Includes Tricare Indemnity
Multiplan/private healthcare systems (PHCS), formerly Northeast Health Care Association (NEHCA)/HMC PPO
Neighborhood Health Plan
  • For non-elective services
Network Health
  • Includes Unify-One Care (dual eligible) and QHP plans
  • For non-elective services
Northeast Health Direct
  • Includes Humana
Pioneer Health Care (PPO and BHS)
  • Plan no longer exists in Western Massachusetts, but some providers may retain a direct contract
Tufts Health Plan
  • Includes Tufts Associated Health Plan, Tufts Total Health Plan (point of service), US Family Health Plan, Tufts/Cigna CareLink, and Medicare Preferred HMO
United Health Care
  • Includes all commercial products
  • Does not include Evercare (Medicare Advantage)
  • Includes Commonwealth Indemnity Plan (Group Insurance Commission), Children’s Medical Security Plan (no coverage for genetic testing), Unicare Classic PPO
US Family Health Plan
  • Includes all plans

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