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For Your Safety and Ours

We ask all visitors to wear masks. Have COVID-19 or symptoms? Please call first.

See Our Safety Policies
12104COVID Safety 735

Donate Blood

Temporarily Closed as of 1/11/2021

Thank you for contacting the Baystate Health Blood Donor Program.

Effective January 11, 2021, the Blood Donor Program will be temporarily suspending all blood and platelet collections as we redeploy our phlebotomists to support patient care.

If you have an upcoming appointment, we will be reaching out to cancel it. At this time we will not be rescheduling your appointment.

If you would like to be added to our call list for when we are able to re-open, please call 413-794-4600 and leave your name and phone number. We will contact you as soon as we are able to resume collections.

Thank you for your understanding and support. We look forward to seeing you again soon!

COVID-19 Update

Until further notice during the COVID-19 pandemic, Baystate Health is relocating all blood and platelet donations to 361 Whitney Ave. in Holyoke on the 2nd floor.  

Donors should follow signs to the Education Center.

Additional protocols are being implemented during the coronavirus pandemic for the safety and health of donors, including:

  • Prescreening donors
  • Extra precautionary cleaning
  • Spacing out donors to comply with social distancing and group gathering restrictions.

Per the FDA, donors should refrain from blood donation if in the past 14 days they have:

Please contact the Baystate Health Blood Donor Center at 413-794-4600 with questions, to make an appointment, or notify us if you are diagnosed with COVID-19 after your donation.

Making a difference

Make an Appointment


Blood donations, also referred to as “whole blood donations,” are extremely important. There is no substitute for human blood.

Blood that is collected is used to help people of all ages. Typical recipients include cancer patients, open-heart surgery patients, mothers and babies during delivery, premature infants, and victims of accidents and traumas.

Donors are able to give blood every eight weeks.

Don't know your blood type? Find out today by donating!

Who can donate?

In order to donate blood you must:

  • be 17 years of ager or order.
  • weigh at least 110 pounds.
  • be in general good health (no cold, active allergies, or sore throat).
  • bring a valid photo I.D. (school I.D. is accepted if photo and date of birth are present).
  • bring your reading glasses the day of the blood drive (if needed).
  • know the date and place of travel outside the United States in the past three years.
  • know the medical conditions you have, and the medications you are taking.

You can donate blood if you:

  • have had the flu shot or flu mist.
  • take blood pressure or cholesterol medication.
  • are diabetic (your glucose levels must be under control and you haven’t taken bovine insulin in the past).

Who cannot donate?

There are many disqualifiers for donating blood. These precautions exist to protect both you as the donor, as well as the person who may receive your blood.

Because of this, you may not donate if you:

  • have had a tattoo or body piercing within the last 12 months
  • have had a dental cleaning in the past 24 hours.
  • are not feeling in good health on the day of your donation.

You cannot donate if you are affected by these health conditions:

  • Cancer: With the exception of certain types of skin cancer, anyone with a history of cancer is not eligible to donate blood. A history of dysplasia of the uterine cervix is acceptable.
  • Surgery: For most types of surgery, healing must be complete and normal activity resumed.
  • Pregnancy: Anyone who is pregnant or who has been pregnant within the past six weeks is not eligible to donate. Healing must be complete and regular activity resumed following Cesarean delivery
  • Hepatitis: Anyone who has had viral hepatitis cannot donate blood

For additional eligibility questions, please contact our donor center at 413-794-4600 during the below hours:

Monday: 8 am-12 pm
Tuesday, Wednesday, Thursday: 12 pm-8 pm
Friday: 8 am-4 pm
Saturday: Closed
Sunday: 8 am-12 pm

Pre-Donation Questionnaire

Each time you donate blood or platelets, you must complete a pre-donation questionnaire. This is required by the FDA and helps us ensure that you are safe to donate.

Donors may complete their questionnaire on their smart phone or computer prior to visiting the donor center or the bloodmobile. However, it is extremely important to note that the questionnaire must be completed on the same day that the donor intends to donate. Questionnaires that are completed any day prior to the date of the donation will not be accepted.

Access the pre-donation questionnaire.

The Donation Process

Donating blood is a safe and simple process. From start to finish, it takes about 30-60 minutes.

Pre-Donation: 10 – 20 minutes

  • Provide a valid photo ID.
  • Complete a private, confidential interview that asks detailed questions about your health, travel, medications, risk factors, etc.
  • We will check your temperature, blood pressure, pulse rate, and perform a quick finger-stick blood test to determine your hemoglobin (iron) level.

Donation: 15 – 30 minutes

  • Our skilled and experienced staff will then draw your blood. All supplies are new and used only once!

Post Donation: 5 – 10 minutes

  • Rest and enjoy refreshments to replenish your fluids.
  • Select your thank you gift.
  • Schedule your next appointment to donate blood.

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