You are using an older version of Internet Explorer that is not supported on this site. Please upgrade for the best experience.
News & More Health Care Leaders on Patient Experience

Dr. Mark Keroack Talks About Patient Experience

February 01, 2018

In this video, health care leaders – including Baystate Health president and CEO Dr. Mark Keroack – talk about the importance of the patient experience to safety, quality, innovation, and engagement.

Watch Dr. Keroack and others discuss the "clarity of purpose" needed to transform patient care.

 

Learn more at pressganey.com.

We use cookies on our website to enhance your experience, to deliver more relevant content, and to improve the quality of our site. By using this website, you are agreeing to cookies being collected in line with our Privacy Policy.