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U.S. News & World Report Rates Baystate Medical Center Among Highest Performing

May 26, 2015

U.S. News & World Report has rated Baystate Medical Center as part of an elite group of 34 “high performing” hospitals in a new form of evaluation that rates hospitals on how well they perform in several surgical procedures and chronic conditions.

Baystate is only one of three hospitals in New England to be rated as “high performing” in an analysis of 4,600 hospitals nationwide in the magazine’s new Best Hospitals for Common Care ratings.

The evaluation process

U.S News evaluated hospitals based on their performance in three common operations – heart bypass, hip replacement, and knee replacement – and two widespread chronic conditions – congestive heart failure and chronic obstructive pulmonary disease (COPD).

To be eligible, hospitals had to perform a minimum number of each procedure each year. Hospitals were rated as “High Performing” like Baystate Medical Center, “Average” or “Below Average.”

U.S. News evaluated hospitals across more than 25 quality measures – including mortality, readmissions, infections and patient satisfaction scores. It analyzed more than five million patient records, taking into account each patient’s health conditions, age, sex, socioeconomic status and other factors affecting risk.

World-class care

“This latest honor from U.S. News & World Report, in addition to already placing in its Best Hospitals report, is further recognition of the world-class care available to patients at Baystate Medical Center. It is truly an honor and a testament to our clinicians and staff who strive to deliver safe, high-quality care for our patients every day,” said Dr. Evan Benjamin, Senior Vice President for Quality and Population Health and Chief Quality Officer for Baystate Health.

“The new Common Care report is unique in that it looks at numerical data based on hospital outcomes rather than basing judgment on a hospital solely on its reputation. It also emphasizes what we have known in the healthcare industry for a while, that hospitals that perform many of the same types of procedures tend to have better outcomes with them,” he added.

“It is important for patients, in consultation with their doctors, to be able to research a hospital and know the hospital has treated a sufficient number of patients like them,” said Ben Harder, chief of health analysis for U.S. News. “Our Best Hospitals for Common Care ratings give patients access to more information and help them make more-informed choices among the hospitals in their communities.”

A subset of the Best Hospitals for Common Care results will appear in the U.S. News “Best Hospitals 2016” guidebook which will be on newsstands September 1.