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Baystate, Noble Begin Discussions

March 05, 2015

SPRINGFIELD/WESTFIELD -- The boards of trustees of Noble Hospital and Baystate Health have authorized the organizations to sign a letter of intent to explore Noble becoming a member of Baystate Health.

Noble’s potential affiliation with Baystate Health now enters a period of review and due diligence within the organizations and in partnership with the relevant regulatory and oversight bodies. This work is expected to occur over the next several months. In the meantime it will be operations as usual for both organizations.

“I believe the brightest future for Noble, our employees, our patients and our community lies in partnership with a high-quality and well-integrated academic health network such as Baystate Health,” said Ronald P. Bryant, president and CEO of Noble Health Network, which includes Noble Hospital, Noble Medical Group and Noble Visiting Nurse and Hospice. “We look forward to advancing our discussions to determine the best course forward for Noble and for our community.”

“We have worked closely with Noble and its team of caregivers for a long time, and we recognize the excellent quality of care and compassion they provide to their patients,” said Dr. Mark A. Keroack, president and CEO of Baystate Health. “Given our common commitments to high-quality and high-value care, I share with our board members a strong belief that this potential partnership would serve the missions of both organizations and the needs of our communities.”

“We at Noble also recognize that independent community hospitals like ours face major challenges in our current healthcare environment,” added Bryant. “This potential new relationship would secure the viability of Westfield’s acute-care hospital and at the same time support our efforts to increase the coordination and value of the healthcare provided in our communities.”

Baystate and Noble have a history of working together and this new partnership would be building on existing relationships, including referral relationships in which Noble’s providers already refer a significant number of patients to Baystate. Baystate Reference Laboratories provides clinical diagnostic services in partnership with Noble, which also maintains its own on-site lab services and Blood Donor Center. Baystate and Noble also work together (with other providers) in a regional heart-attack program that expedites life-saving emergency angioplasty cases to Baystate Medical Center, the region’s designated angioplasty center, with support from community partners such as Noble and EMS. In addition, Baystate and Noble collaborate on telemedicine for stroke patients and women’s services.

“Delivering high-quality, cost-effective services in the communities where our patients live is a fundamental part of Baystate Health’s strategy,” said Dennis W. Chalke, senior vice president of Community Hospitals for Baystate Health. “We look forward to getting to know the Noble organization better, and exploring ways we could work together to allow our patients to receive high-value health services as close to home as possible.”

“For more than 100 years, Westfield and its surrounding communities have always received outstanding care from Noble Hospital,” said Robert J. Bacon, chair of the Noble Hospital Board of Trustees. “This potential relationship with Baystate Health would be a significant step forward in continuing that legacy, and providing even higher-quality and better-coordinated care to our patients.”

“As we begin to consider the addition of Noble to the Baystate Health family, we have our organizations’ missions and our obligations to our communities at the very top of our minds,” said James P. Sadowsky, chair of the Baystate Health Board of Trustees. “Every consideration in this process begins with the question: Does this improve care for patients and families? We’ll take that question very seriously throughout. I’m optimistic that, at the end of the due diligence process, we’ll find that there are opportunities for us to strengthen healthcare for our region, our community, our patients, and both Noble and Baystate.”

Noble has about 750 employees, who would join Baystate Health’s team of 11,500 across western Massachusetts.

About Noble Hospital: Noble Hospital is 97-bed community-based hospital located in Westfield, Massachusetts. The employees of Noble Hospital are committed to a CARES philosophy – treating the community with Compassion, Accountability, Respect, Excellence and Satisfaction. Noble Hospital has achieved the highest overall patient satisfaction scores in the Pioneer Valley region according to HCAHPS/Press Ganey inpatient satisfaction survey data for the last year. For more information, please visit

About Baystate Health: Based in western Massachusetts, Baystate Health is a not-for-profit health care organization serving over 750,000 people throughout western New England. Services include an academic medical center, community hospitals, medical practices, home care and hospice and more. Baystate Health has a total of 899 beds across four facilities: Baystate Medical Center, the western campus of Tufts University School of Medicine, in Springfield; Baystate Children’s Hospital, also in Springfield; Baystate Franklin Medical Center, in Greenfield; Baystate Mary Lane Hospital, in Ware and Baystate Wing Hospital in Palmer. Visit