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Baystate Medical Center Named Top 100 Hospital

March 13, 2014

Baystate Medical Center has been recognized as one of the nation’s 100 Top Hospitals® by Truven Health Analytics, in its annual search to identify hospitals that provide the highest level of value to their communities.

“Creating healthy communities is core to our mission at Baystate Medical Center, and we are delighted to be among the nation’s top hospitals in terms of the value we bring to our patients and the community while providing high quality, cost-effective, innovative care,” said Dr. Evan Benjamin, senior vice president and chief quality officer, Baystate Health.

Reputation for value

This is the seventh time Baystate Medical Center has been recognized with this honor by Truven Health Analytics (formerly Thomson Reuters). Truven Health Analytics is a leading national provider of information and solutions to improve the cost and quality of healthcare.

“Our continued recognition over the years as one of the nation’s 100 Top Hospitals places us in an elite league of medical centers around the country and acknowledges our commitment to evidence-based, quality care, patient safety, and satisfaction. In order to continue to provide the highest quality of care to our patients, we continuously measure and improve our care including ways to increase survival rates, patient safety and patient satisfaction combined with the patient experience,” said Dr. Benjamin.

How the ranking is determined

The Truven Health 100 Top Hospitals® study evaluates performance in 10 areas: mortality; inpatient complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study has been conducted every year since 1993.

“Employers and payers are increasingly seeking network hospitals that consistently provide demonstrated value – hospitals that deliver higher quality, higher satisfaction and lower cost. The 100 Top Hospitals have been objectively proven to provide high value, and the majority of them have demonstrated year-over-year increased value, as well. The results show 100 Top Hospitals to be strong, well-managed hospitals with consistently high performance,” said Jean Chenoweth, Truven Health Analytics senior vice president, 100 Top Hospitals Programs.

To conduct the 100 Top Hospitals study, Truven Health researchers evaluated 2,803 short-term, acute-care, nonfederal hospitals. They used public information – Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Hospitals do not apply, and winners do not pay to market this honor.

“We believe in complete transparency of the data of care we provide. Our Quality Report was one of the first of its kind in the country to be transparently accountable to our community on success and opportunities to improve. And we invite everyone to view information on the quality of care we provide at Baystate by visiting our Quality Report on the Baystate Health website,” said Dr. Benjamin.

Why It's Important

If all Medicare inpatients received the same level of care as those treated in the award-winning facilities:

  • More than 165,000 additional lives could be saved.
  • Nearly 90,000 additional patients could be complication free.
  • $5.4 billion could be saved.
  • The average patient stay would decrease by half a day.

If the same standards were applied to all inpatients, the impact would be even greater.

“Achieving such a respectable honor as being among the nation’s best hospitals is a tribute to the commitment and dedication of our doctors, nurses and all members of the healthcare team who provide quality and value to the patient experience at Baystate Medical Center,” said Dr. Benjamin.

Baystate Medical Center has also been ranked as one of the Best Regional Hospitals—nationally ranked in three medical specialties and high-performing in nine others for 2013-2014 by U.S. News & World Report.