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Baystate Reference Laboratories

Baystate Reference Laboratories (BRL) is Baystate Health's clinical diagnostic laboratory service, providing state-of-the-art, convenient pathology test/management services to physicians, hospitals, and other health care services throughout the region.

Laboratory Services Guide

comprehensive reference to the lab tests Baystate Reference Laboratories supports, this guide covers specimen requirements, handling practices, fact sheets on standard tests and more. NOTE: if asked for a user ID and password, both are brl (case sensitive).

BRL offers a range of pathology testing, including:

  • Anatomic Pathology
  • Autopsy Services
  • Blood Donor Services
  • Chemistry/Endocrinology
  • Clinical Pathology
  • Cytopathology
  • Dermatopathology
  • Electron Microscopy
  • Flow Cytometry
  • Hematology
  • Immunology
  • Laboratory Genetics
  • Microbiology
  • Molecular Biology
  • Molecular Genetics
  • Perinatal/Placental Pathology
  • Reproductive Biology (IVF)
  • Surgical Pathology
  • Therapeutic Apheresis Services
  • Transfusion Medicine
  • Urinalysis
  • Virology/Serology

Contact BRL Departments

Baystate Reference Laboratories




Pay Your Bill Online

Billing inquiries please contact us at 413-322-4386.

Client Services



Courier Services

BRL provides daily or per call pick-up and delivery services. A convenient pick-up time will be established that meets each facility's requirements. BRL representatives are trained to be prompt, courteous, and responsive to our clients' needs. Lock boxes will be provided for after-hours specimen pick-ups.

To request a courier pick-up, please call 413-322-4000 or 1-800-778-5599.

Inquiries regarding laboratory services should be directed to your Business Development Representative. A message may be left with BRL Client Services at 413-322-4000 or 1-800-778-5599.

Clinical Updates

Archived Updates

9/27/12 Specimen Requirement Changes Antithetic Acid (Vitamin B5)

9/19/12 B-raf Analysis and Nasopharyngeal Collection Instructions

8/03/12 Update on Coagulation Testing

6/29/12 Lupus testing changes

6/21/12 Marketing form for Giardia antigen

5/07/12 Tube Requirement for Sedimentation Rate (ESR)

3/05/12 Red Top Tube Change

3/01/12 TB Cellular Blood Test

2/23/12 Para Pak Instructions for Stool Culture

2/23/12 Patient Instructions for Stool Culture (English)

2/23/12 Patient Instructions for Stool Culture (Spanish)

9/20/11 BRL Newsletter - Fall 2011

8/5/11 Important Changes to HIV Testing Policy

7/6/11 Clostridium Difficile Testing (CDiff Rapid Toxin Assay)

7/1/11 BRL Recommendations for Hepatitis C Testing

3/23/11 BK Virus Testing

3/23/11 Respiratory Virus Panel by PCR

2/23/11 Hepatitis C RIBA confirmation testing is not available due to nationwide shortage

11/8/10 BRL discontinues Lidocaine testing

5/17/10 ADA recommends Hemoglobin A1c for diagnosis of diabetes

4/19/10 New England Journal of Medicine article including video that addresses technique of collecting nasopharyngeal swabs.

4/7/10 Conversion to Mass Spectrometry

4/1/10 New Non-Fasting Cholesterol & HDL Panel

12/02/09 Letter regarding H1N1 testing for O&P

9/22/09 Revised Guidelines: Specimen Collection for Influenza A and B Antigen (FLU) & RSV Antigen Testing

7/21/09 Hematology Update: PT and PTT Specimen Handling Requirements (eff. July 1, 2009)

4/14/09 Specimen Collection for RSV Antigen & Influenza A and B Antigen (FLU) Testing

2/23/09 A Change in Reporting PT and INR Results