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Pregnancy and Parenthood

As a Baystate Health employee, you have access to resources to help you parent your children from pregnancy through high school. Find the resources you need below or download print-versions:

Care Options for your Child

Find Child Care, Camps and Activities

A worklife specialist from Life GuidanceResouces & EAP will search day care options, before & after school programs, summer camps, and extracurricular activities on your behalf. They will evaluate providers in your area and narrow down those who meet your specific needs-- saving you time and energy. The specialist will provide expert guidance and detailed referrals so that you can make an informed and sound decision. Specialists can also provide guidance and information on common school-aged concerns such as bullying, body image, overscheduling, learning disabilities, substance abuse, and more. For 24/7 assistance, call Life GuidanceResources & EAP at 855-327-4479

Temporary and Emergency Back-Up Care

In-home and center-based care options are available when your child’s school or day care center is closed for breaks, teacher in-service days or inclement weather, your child is mildly ill and cannot attend their regular care program, your work schedule changes and you need temporary care for evening or weekend hours. Learn more about our partnership with Bright Horizons and how you can access this valuable benefit. 

Babysitters, Nannies and Housekeepers

Sign up for your free online membership to SitterCity through Bright Horizons. Access to online forums, tools, and resources that will help you find and choose caregivers that meet your preferences and needs for:

  • Babysitters: after-school, date night, extended work hours, school holidays
  • Nannies: full or part-time
  • Specialty care for children with special needs, homework help and housekeeping
  • Pet sitters and dog walkers too

To register, go to and scroll down to Additional Family Support

Your Child’s Health

Health Care FSA

Start or increase pre-tax contribution into a Health Care FSA to account for your child’s uncovered, eligible health, dental and vision expenses. For more information go to eWorkplace\Benefits\Flexible Spending Accounts

Health New England Nurse Line*

Licensed nurses and clinicians are available 24/7 to answer your health-related questions. Call the HNE nurse line at 866-389-7613.*available to employees with a Baystate-Health New England health plan. 


Request a phone or online consult with a U.S. board certified physician for your child’s symptoms of cold, rash, respiratory infection, and more.  To get started, log into your account at or call 1-800-835-2362 and request an appointment.   The cost is the same as your primary care co-pay or your co-insurance portion for those enrolled in the Baystate HSA medical plan.

Your Family’s Finances

Financial Building

A free phone consult with a certified financial planner from Life GuidanceResources & EAP can help answer your financial questions, related to building a rainy day fund, college saving, budgeting and more. Referrals for one-on-one consultations with a financial planner or government programs and assistance is also available. Call 855-327-4479 anytime, 24/7.


Dependent Care FSA

Contribute up to $5,000 per year of pre-tax dollars to a Flexible Spending Account (FSA) to use on expenses incurred while you are at work for things such as day care, day camp or nursery school expenses.  Go to eWorkplace/Benefits/Flexible Spending Accounts for more information.


Term Life Insurance

Baystate helps protect your family’s income by covering 1x the salary of all full-time employees. Supplemental buy-ups are available. Go to eWorkplace/Benefits/Life Insurance for more information.


Estate Planning

A free phone consult with an attorney from Life GuidanceResources & EAP can help you think through what you need to do to secure your estate, including creating or adjusting a will, updating beneficiary statuses and more. Call 855-327-4479 anytime, 24/7.


Your Child’s Education

College Planning Assistance

Worklife Specialists and Certified Financial Planners are available by phone at no cost to you, through Life GuidanceResources & EAP. Receive advice, information and referrals to address questions about your child’s education. Call 855-327-4479, 24/7/365. Searching for colleges, tutors, private schools, resources and referrals to help plan for and finance college.

529 College Savings Plan

a 529 college savings plan is a smart way to help meet the rising costs of higher education. 529 college savings plans offer significant tax benefits and an exceptional degree of control and flexibility. What's more, 529 plans can be used for virtually any public or private institution of higher education in the United States and even many abroad.

The Scholars Choice 529 college savings plan can help your family save for college, graduate school, or vocational school.  By investing in this Plan, your investments will grow tax-deferred, and withdrawals used for qualified educational expenses are not subject to federal income tax. In addition, you maintain ownership and control how the money is used. 529 plans offer an exceptional array of tax benefits, flexibility, and control.


  • A way to for families to save for college
  • Available to investors nationwide
  • Proceeds can be used for any accredited college
  • An investment account with tax advantages
  • Cost-effective employer-sponsored plan investment options
To learn more about the 529 College Savings plan, visit BenefitsPlus.

Tutoring and Test Prep Services

BrightStudy™ is available at a discounted rate through Baystate’s partnership with Bright Horizons and can help with tutoring and test prep for elementary, middle school, high school and college students and adults, ACT, SAT, PSAT, and AP exam instruction and practice tests aimed at score improvement,  Individual and group sessions to meet your student’s needs, flexible online and in-person options to fit your schedule and budget. Go to the Bright Horizons website and scroll down to Additional Family Support

Pregnancy & Adoption

Adoption Assistance

Receive reimbursement for eligible adoption expenses. For more information, review the Human Resource Policy BH-HR-300.


Childbirth and Parent Education Classes

Classes are available at several Baystate locations on topics that pinpoint what you need to know before baby is born, for childbirth and after baby is born. For more information visit


Expectant Parent Newsletter

Each weekly email is customized to your exact week of pregnancy and baby’s age, up to their third birthday. Subscribe online at


Income Replacement while on Leave

The Baystate paid Short Term Disability Plan offers 6 weeks (8 weeks for delivery by c-section) of 50% of your base pay, employer paid coverage.  In addition, there is an option to purchase 20% of additional short term disability insurance, aiding employees to maximize income replacement up to 70% of their base pay, while on leave.  The option to buy up is available during the open enrollment period.  Employees who have time remaining in the Extended Illness Bank (EIB) will use this time to supplement the base coverage of 20%.  For more information visit, eWorkplace\Benefits\ShortTermDisability


Job Protection While on Leave

Eligible employees can take up to 12 weeks of job protected (unpaid) leave for the birth of a child or the placement of an adopted or foster child under the Family Medical Leave Act (FMLA) and MA Parental Leave Act (MPLA). For more information refer to the BH-HR-306 policy on eWorkplace\Policies\Human Resources Policies



Support for Nursing Mothers

Support for Nursing Moms at Work

Nurse Lactation Consultants are available to help you develop a breastfeeding plan based on your specific needs and work schedule. They can also help you overcome challenges with the breastfeeding process. In addition, lactation Lounges are available throughout the hospital, designated for breastfeeding employees, each is equipped with a hospital grade electric breast pump. Contact Lactation Services at 413-794-5312 to access a lounge (unless otherwise noted).

If you do not see a lactation lounge listed that is near you, work with your manager to find an appropriate space.

Lactation Rooms:

  • BMC- Mass Mutual Room F3207
  • Holyoke- Whitney 2003A
  • 280 Chestnut- 3rd Floor lounge/ladies room    
  • BFMC- Obstetric Unit.  Call 413-773-2682 to access room.
  • BMLH- 4th floor Oncology, D406A. Call Security at 413-967-2546 to access room.
  • Noble- 2W, Room 216.  Call nursing supervisor or Security to access room.
  • Wing - 1st floor, between café and OR.  Call café or Security at 0-5154 to access room.