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Health Coaching

WebMD Health Coaching

All benefits-eligible employee have unlimited, no-cost access to a personal WebMD Health Coach who can support you whatever your goal:

  • Lifestyle coaching:  Addresses a wide-range of well-being factors, like stress, energy, diet, exercise, sleep and more.
  • Weight Management coaching:  A 1-year program dedicated to managing weight as part of improving overall well-being.
  • Condition Management coaching: Dedicated to managing chronic conditions as a part of improving overall well-being.  For those with asthma, diabetes, chronic obstructive pulmonary disease (COPD), coronary artery disease (CAD) and heart failure.

Get Started:

  1. Complete the WebMD Health Questionnaire in your WebMD Portal
  2. Based on your responses to the questionnaire, a WebMD Health coach may contact you within 30 days. If you are in a low-risk category for coaching, you will need to initiate the first call with a health coach.
  3. You and your coach will establish a coaching schedule. You can decide if you want to engage with a coach over the phone or through the secure messaging tool (available on mobile app and PC).

A conversation can change your life. Call Today: 866-513-2502

Monday-Thursday 9:00 a.m. - 11:30 p.m.
Friday 9:00 a.m. - 8:00 p.m.
Saturday 9:30 a.m. - 6:00 p.m.
Sunday 1:00 p.m. - 11:30 p.m.

Is health coaching right for me?

One of the biggest hurdles to engaging with a health coach is deciding whether or not it's the right fit for you. If one or more of these personas sounds like you, then a WebMD health coach may be just what you need to get to take the next step in your journey to great health:

Feel great? … Then health coaching is a great option for you. It is always the right time to bring in reinforcements to help you maintain your positive lifestyle.

Dealing with a chronic condition? … For every condition, there are easy steps you can take to improve your health. Your coach will focus on your overall lifestyle as way to help you manage your condition.

Know exactly what you want to work on? .... Perfect! A health coach can match your motivation and get you where you want to go. They will take the guess work out of building a strategy and help you develop a plan so that you can succeed.

Just feeling blah? … Coaching is about the whole you. You may not know exactly what you want to work on, but together with coach you can make a plan to reduce stress, sleep better and make time for what matters most – your physical and mental well-being.

Who are the WebMD health coaches?

WebMD Health Coaches have an average of 8 years experience in their specialty. Every coach has an undergraduate degree in health education, nutrition, exercise physiology, mental health counseling, and/or diabetes management, and many have graduate degrees. They not only have the technical knowledge to help you improve your health, they are trained in helping you to be consistent, address hurdles and meet the goal(s) that are most important to you. All of the coaches are Certified Health Education Specialists or have a similar certification in their specialty area:

  • ACSM-American College of Sports Medicine
  • NCHEC-National Commission for Health Education Credentialing
  • Wellcoaches–Endorsed by the American College of Sports Medicine
  • American Medical Association (RNs and RDs)
  • CCE -Center for Credentialing and Education
  • LMHC -Licensed Mental Health Counselor
  • ACE-HCC–American Council on Exercise Health Coach Certification
  • AND–Academy of Nutrition and Dietetics
  • NCBDE -National Certification Board for Diabetes
  • TTS (University of Massachusetts)
  • AFPA –American Fitness Professional Associates
  • NSCA-CSCS-National Strength and Conditioning Association

What can I expect from my first coaching session?

You and your coach will discuss which areas of your health you may want to work on; using the results from your WebMD Health Questionnaire as a starting off point in the conversation. Together you will discuss the opportunities and barriers that you face in adopting a healthier lifestyle.  Throughout the call, your health coach can propose various goal ideas that will help empower you to improve your lifestyle behaviors, and then help you decide which goal best fits your needs and lifestyle.



Will I have the same coach every session?

While it is likely that you will have the same coach each session, you will be assigned to a team of health coaches so that we can ensure someone will always be available when it works best for your schedule. All of our coaches on the team will know about your goals and concerns, so if you hear from a different coach, you will know it is someone who is qualified and is familiar with your situation. If you are not comfortable with a new coach calling you during your scheduled time, you can always ask to schedule a different time that works for both you and your preferred coach.