Confidential Counseling (EAP)
As a Baystate Health team member you have access to the Employee Assistance Program (EAP). This service provides personalized counseling to address stress, anxiety, depression, job pressure, grief and loss, marital conflicts, substance abuse and even challenges with children. Participation in the EAP is completely confidential and is open to all Baystate Health team members and their household members.
Talk it through
At the root of anxiety, stress and depression, are often unhealthy thoughts, beliefs, actions and behaviors. Unless these underlying factors are addressed they will continue to persist. Working with an experienced and accredited counselor can help you:
- better understand your symptoms and why your condition developed
- formulate a personalized recovery plan
- develop the tools and strategies to bring about positive change
- remain on track with your recovery goals
Baystate's Employee Assistance Program (EAP) is offered though Life Guidance Resources & EAP .
Learn more about how this service can help you and your family members. View this 8 minute overview video.
Call Life GuidanceResources® & EAP, 24/7/365, at 1-855-327-4479 to schedule a confidential counseling appointment. The first three sessions (per presenting problem) are at no cost to you. After that, behavioral health visits are covered through your BH-HNE medical plan. If you are covered by another health insurance carrier, contact them directly to ask about your behavioral health coverage.
Register to Find Resources Online
As a registered Life GuidanceResources® & EAP user, you can search for articles and topical information to support your desired interest. First time users: to register, enter "Baystate" when asked for the Organization Web ID.