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Coronavirus (COVID-19): check here for visitor policy, what to do if you're sick, and more.

Provider Guidance & Communication Tools

The Massachusetts Department of Public Health (MDPH) can now test for COVID-19. Providers who have patients with potential symptoms of COVID-19 (fever and lower respiratory symptoms such as shortness of breath and cough) can contact MDPH 24/7 at 617-983-6800. See MDPH guidance for clinicians.

Resources from the CDC and the Massachusetts Department of Public Health

The Centers for Disease Control offers free resources including video, fact sheets, and posters. These resources can be distributed to help provide guidance to the public about COVID-19.

Printable Tip Sheets

Printable Signs

Updated Guidance Regarding Protective Equipment

Baystate Health is following updated CDC guidance regarding protective equipment recommended for healthcare workers caring for patients with known or suspected COVID-19. Safety of  patients and healthcare workers remains the priority. In an effort to conserve critical supplies, it is necessary for us to reserve our supply of N95 respirators and masks for use in patient care.

The new recommendations:

  • Gown and gloves plus either a surgical mask with an attached face shield or a face mask with a pair of goggles.
  • N95 masks or Powered Air-Purified Respirators (PAPR) should be reserved for the care of patients who are undergoing aerosol-generating procedures such as intubation, suctioning, bronchoscopy, BiPAP or CPAP, nasopharyngeal- or oropharyngeal swabbing.
  • Patients with suspected or confirmed COVID-19 should be placed in a single room with the door closed.
  • Airborne isolation (i.e. negative pressure room) should be reserved for patients who will undergo aerosol generating procedures.
  • Perform hand hygiene after removing gown and gloves, then remove mask and face shield by the straps only and clean your hands again before touching your eyes, nose or mouth. Either alcohol hand rub or soap and water is effective for cleaning your hands.
  • Environmental cleaning for COVID-19 should be performed with either Super Sanicloth, Dispatch, or Virex II-256.

More Information