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Medical Home Care Coordination Program

Medical Home Program

A Medical Home is a process of care offered by primary care providers in partnership with families of children with special health care needs (CSHCN).

Children and families are recognized, welcomed and supported by their community based medical homes.

A Medical Home is not a building, house, or hospital, but rather an approach to providing health care services in a high- quality and cost effective manner.

Care Coordination Program

The Care Coordination Program is part of the Division of Perinatal, Early Childhood and Special Health Needs within the Massachusetts Department of Public Health. If your child has a special health care need; for example, a chronic illness, a disabling condition, or a frequent need for medical technology, it can be difficult and frustrating to get the information, care, and services needed. This program provides care coordinators whose job it is to help you navigate the system to obtain the programs and services available

The Care Coordinators can help you:

  • Identify the needs of your child and family
  • Understand the full range of available public benefits
  • Identify community resources to assist you
  • Gain access to specific programs and services
  • Become a more effective advocate
  • Connect with other families who face similar challenges

Care coordination services are available at High Street Health Center- Pediatrics, 140 High Street, Springfield, MA.

For more information call (413) 794-2445.

Medical Home Care Coordination Program


Matthew Sadof, M.D., Medical Director

Medical School: University of Medicine and Dentistry of New Jersey
Residency: The New York Hospital/Cornell University
Board Certification: Am Bd Pediatrics (Certified) 
Specialty: Pediatrics

Parent Resource Centers

Parent resource centers offer a wide variety of information relating to caring for CSHCN. They offer lending libraries, free brochures, and postings of upcoming community events.

Parent resource centers are located at 140 High Street and also at 3300 Main Street.

Medical Home Meetings

Medical Home network meetings are held monthly from September to June. The meetings are designed to bring together providers, community organizations and families around health care issues for CSHCN in the Baystate Children's Hospital System.

Learn more about the Resources and Tools available to help you and your family.

If you would like more information on the Medical Home/ Care Coordination Program offered through Baystate Children's Hospital, call (413) 794-2445.

For additional information on Care Coordination Programs, visit

The Division coordinates a broad range of activities for children with special health care needs and is funded by the Commonwealth of Massachusetts and the federal Maternal and Child Health Bureau.