Baystate Mary Lane Hospital in Ware is a 25-bed community hospital serving the residents of Hampshire, Hampden and Worcester Counties, offering a variety of services including inpatient and outpatient surgical care, cancer care, women’s health, neurosciences, pediatrics, imaging services and intensive care. Baystate Mary Lane Hospital has a fully staffed Emergency Department that is open 24 hours a day and pledges to see patients within 30 minutes or less of their arrival.
Baystate Mary Lane Hospital (BMLH) has received an A for the Leapfrog Group’s Hospital Safety Score, and Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) results show that BMLH consistently ranks among the top hospitals in the region in patients’ assessment of and satisfaction with the overall quality of their care. BMLH has received the American Heart Association/American Stroke Association’s Get With the Guidelines Stroke Silver Plus Award for quality of stroke care.
Fast Facts (as of 2013-14)
- Nurses: 66
- On-staff physicians: 274
- Volunteer hours: 3,600
- Emergency room visits: 15,837
- Outpatient visits: 36,000
Patients and visitors can download a BMLH map to get a better sense of the layout of our facility.
The BMLH Café is open from 7:00 am to 6:30 pm seven days a week.
Our coffee cart in the hospital lobby offers light food and hot and cold specialty drinks from 7:30 am to 11:00 am Monday through Friday.
The Gift Shop located on the first floor offers a range of items from fine and get-well gifts to reading materials, toiletries, toys and more. Gift Shop hours
Monday- Friday 9 am – 3:30 pm.
Baystate Home Infusion and Respiratory Services Medical Retail Store
Located on the first floor of the hospital next to the gift shop, our medical retail store offers a wide selection of medical equipment and is staffed by trained and dedicated advisors.