Baystate Medical Center (BMC) is a 716-bed independent academic medical center and a training site for Tufts University School of Medicine. BMC is also our community's major referral hospital, providing the highest level of care for conditions such as cancer, acute and chronic cardiovascular illness, nervous system illness, digestive illness, and other diseases that affect the major organ systems of the body. At Baystate Children's Hospital, located on our main Springfield campus and represented in outpatient locations throughout our community, we care for acute and chronic childhood illness, too.
- Over 1,100 medical staff physicians
- 4,043 babies born each year in the Wesson Women and Infants' Unit
- 10 residency training programs
- 99 clinical trials underway
- 536 volunteers gave 47,770 hours of their time
- Region’s only Level 1 Trauma Center and pediatric trauma center
- 218,931 prescriptions filled at our pharmacy
Planning Your Visit
We welcome family members and friends to visit patients in the hospital in accordance with our patients’ healthcare and personal needs and the needs of their care team. Please feel free to ask our caregivers for help in deciding the best time to visit.
Finding Your Way Around BMC
Visitors can now use the new Baystate Health Wayfinding App (BETA), powered by Eyedog POC. To begin using the app, follow these steps:
- Download the Eyedog POC app for iPhone.
- Scan QR codes on posters throughout the hospital to navigate to key locations.
We offer free parking 24 hours a day/seven days a week for all patients and visitors. Complimentary valet parking is available at the Daly and Wesson entrances from 8 am–4:30 pm Monday - Friday.
North Café: full service cafeteria
Location: Daly Building, 2nd floor
Hours: 5 am–6 pm seven days a week
Breakfast: 5 am–10:30 am
Lunch: 11 am–4 pm
Dinner: 4 pm–6 pm
Atwater's Café in the Marketplace: bistro style cafe
Location: Daly Building lobby, 3rd floor
Hours: 7:30 am–3 am seven days a week
Chestnut Café: counter service
Location: Chestnut Building, ground floor
Hours: 7:30 am–2:30 pm Monday–Friday
Marketplace Gift Shop
Location: Daly Building 3rd floor, near main lobby
Hours: 8 am–8 pm Monday-Saturday
8 am–4:30 pm Sunday
Wesson Women & Infants Unit Gift Shop
Location: Wesson Women’s Building, ground floor
Hours: 11 am–8 pm Monday–Friday
11 am–5 pm Saturday and Sunday
Full-service pharmacy services are available in the Marketplace (Daly Building, 3rd floor) from 8 am to 8 pm Monday to Saturday, and 8 am to 4:30 pm on Sunday.