Important Medical Staff Contacts
Medical Staff Office Contact Information
280 Chestnut Street
Springfield, MA 01199
For Credentialing or privileging questions, please contact the MSO at 413-794-4281, fax at 413-794-0306, or email at Medical.StaffOffice@baystatehealth.org. If this is a question about a job application, please call Human Resources at 413-794-4747.
Manager of Medical Staff Office
Barbara E. Prats, CPMSM, CPCS
Manager, BH CVO
Notary Public
413-794-1626
Medical Staff Office
| Topic | Main # 413-794-4281 |
|
|---|---|---|
| Address Changes | Option 4 | FindAProvider@baystatehealth.org |
| App Central questions, problems, Case Log Requests | Option 1 | MSOVerif@baystatehealth.org |
| Dues | Option 3 | |
| Find a Provider | Option 4 | FindAProvider@baystatehealth.org |
| FPPE/OPPE Information | Option 3 | |
| Initial Applications | Option 1 | MSOVerif@baystatehealth.org |
| Medical License Renewal/Application (Physician, CNP, PA, CNM, etc.) | Option 4 | MSOExpirables@baystatehealth.org |
| Privileges Questions | Option 1 | |
| Reappointment Applications | Option 2 | |
| Resignation Information | Medical.Staffoffice@baystatehealth.org | |
| Status of an Onboarding Physician or Advance Practice Provider | Option 1 | MSOVerif@baystaethealth.org |
| Verification of Provider Affiliation with BHS | Option 3 | Medical.StaffOffice@baystatehealth.org |
| Verification of Provider Work History | 413-794-4747 | HRAnswers@baystateheatlh.org |
Health/Vaccination Information
| Topic | Contact # | |
|---|---|---|
| COVID/Flu shot (employees) | 413-794-3254 | EHSCOVID19@BaystateHealth.org |
| COVID/Flu shot (community) | 413-794-4281, option 3 | Medical.StaffOffice@baystatehealth.org |
License Renewals and AHA Training
| Topic | Contact # | URL/Form/Document | |
|---|---|---|---|
|
ACLS, BLS, PALS Training |
413-794-1873 | baystateaha@baystatehealth.org | AHA courses |
| Federal DEA Renewal | 800-882-9539 | DEA.Registration.Help@dea.gov | DEA website |
| MA Controlled Substance Renewal | 617-624-6000 | MCSR@massmail.state.ma.us | Registration website |
| Medical License Renewal (Physician, CNP, PA, CNM, etc) |
617-624-6000 | dph.elicensing_support@mass.gov | Registration website |
Other
| Topic |
Contact # |
URL/Form/Document | |
|---|---|---|---|
| CAQH Information | 413-794-7976 | BMP.ProviderEnrollment@baystatehealth.org | |
| CIS Access | 413-794-0000, option 1 | Servicedesk@baystatehealth.org | |
| Claims History Requests | 413-794-3326 | Claimshistreq@baystatehealth.org | |
| CME (Continuing Education) | BaystateCIPE@baystatehealth.org | CME Website | |
| Fellows/Residents Info | 413-794-1590 | GME Info | |
| Physician recruitment | 413-794-2325 |
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