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Quality and Safety Awards

Baystate invites unbiased accrediting organizations to tell us how we compare to other health care facilities and institutions nationwide. Our many awards, accreditations, and high rankings affirm that we meet the highest quality and safety standards for hospitals and rank among the top hospitals in the United States. Here are some recent examples:

top_health_logo_175wTruven® Healthcare Analytics

Baystate Medical Center (BMC) has a proud tradition of being recognized for its outstanding quality, patient safety and satisfaction, and innovative practices, and is honored to have been named a 2015 Truven® Healthcare Analytics (formerly Thomson Reuters®) Top 100 Health System in the US. This distinction recognizes outstanding clinical performance and quality outcomes at Baystate Health.

truvenlogoAlso, Baystate Medical Center is proud to once again be named a Truven® Healthcare Analytics Top 100 Hospital, Major Teaching Hospital in the US. Baystate Medical Center has received this designation four times.

50Top_Cardio_2013_175wBaystate Medical Center is honored to be named a Truven® Healthcare Analytics 50 Top Cardiovascular Hospital in the US.
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07_goldsealThe Joint Commission

Baystate Franklin Medical Center has earned The Joint Commission’s Gold Seal of Approval™ for accreditation by demonstrating compliance with The Joint Commission’s national standards for healthcare quality and safety in hospitals. The accreditation award recognizes BFMC’s dedication to continuous compliance with The Joint Commission’s state-of-the-art standards.

Top_Performers_Key1Baystate Mary Lane Hospital was named one of the nation’s Top Performers on Key Quality Measures by The Joint Commission for attaining and sustaining excellence on accountability measure performance. One of only 405 U.S. hospitals and critical access hospitals in the nation to earn this distinction, BMLH was recognized by The Joint Commission for pneumonia and surgical care.
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U.S. News and World Report

Baystate Medical Center has been ranked as one of the nation's top hospitals for 2015-16 by U.S. News & World Report. The annual U.S. News top hospitals rankings, now in their 25th year, recognize hospitals that excel in treating the most challenging patients.

Baystate Medical Center (BMC) ranked nationally in the areas of diabetes and endocrinology as well as ear, nose, and throat.

BMC ranked as “high-performing” in seven other areas of medical specialty: cardiology and heart surgery, gastroenterology and gastrointestinal surgery, geriatrics, neurology and neurosurgery, orthopedics, and pulmonology.

Stroke Collaborative Reaching for Excellence

S1PlusIcons2013_S_GoldPlus_4Ctroke Collaborative Reaching for Excellence (SCORE) is a quality improvement collaborative that supports Primary Stroke Service designated hospitals in Massachusetts. The Collaborative, a partnership of the Massachusetts Department of Public Health, Paul Coverdell National Acute Stroke Registry, and the American Stroke Association, assists designated hospitals in monitoring and improving the quality of stroke care for acute, inpatient and secondary prevention performance measures.

2PlusIcons2013_S_SilverPlus_4CIn 2013, Baystate Franklin Medical Center won the American Stroke Association/American Heart Association's Get with the Guidelines Gold Plus Award.

In 2013, Baystate Mary Lane Hospital received the Get with the Guidelines Silver Plus Award from the American Stroke Association/American Heart Association.


3PlusIcons2012_S_GoldPlus_4CIn 2012, Baystate Medical Center and Baystate Franklin Medical Center each won the American Stroke Association/American Heart Association's Get with the Guidelines Gold Plus Award.



4NCQA 2011 logo

National Committee for Quality Assurance

In 2011, several Baystate Medical Practices received Level 3 Patient-Centered Medical Home (PCMH) recognition, the highest attainable recognition, by the National Committee for Quality Assurance (NCQA). This recognition was received based on redesigned work-flow at medical practices that emphasizes a team-based approach to care, with new processes focusing on coordination of care, quality, safety, and preventative care, supported by the use of health information technology tools such as electronic health record, electronic prescribing, and an electronic patient registry.

Leapfrog Group

Baystate Medical Center was named a 2012 Top Leapfrog Hospital for the 6th time, putting it in the Top Hospitals Nationally for Patient Safety and Quality.
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Magnet Recognition

Baystate Medical Center's high quality nursing care earned the re-designation of Magnet Hospital for Nursing Excellence - one of 170 in the nation and only five in Massachusetts.
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7Beacon Award Logo 2011

Beacon Award

The same excellence in our critical care nursing units makes Baystate Medical Center the only hospital in the USA to have won five consecutive Beacon Awards for Critical Care Excellence, 2004-2014.
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8blue distinction_SM

Blue Cross and Blue Shield

Blue Distinction® is a designation awarded by the Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality healthcare. Baystate Medical Center has been designated as a Blue Distinction® Center for Excellence in Bariatric Surgery, Cardiac Care, and Knee and Hip Replacement.

9logoProfessional Research Consultants, Inc.

In 2013, Baystate Health won 14 National Patient Experience Awards from Professional Research Consultants, with 12 Five-Star Awards for quality of care.
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10logo_sdi_main1IMS Best Integrated Health Networks

Focusing on innovative practices to deliver outstanding, comprehensive, and integrated healthcare has been a priority, and Baystate Health is honored to be ranked among the 100 Best Integrated Health Networks in the United States in 2012 by IMS (formerly SDI), a national research company for the past 15 years. Baystate was the 4th on the 2012 IMS Top 100 IHNs Top 10 Northeast list.
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11most_wired_winnerHospitals and Health Networks Most Wired Hospitals

In 2013, Baystate Health once again was recognized as a Most Wired Hospital by the American Medical Association for leading the way in automating and integrating clinical, patient safety, and administrative functions to improve the quality of care given to patients.
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12Premier Logo

Premier Inc.

Baystate Health was named a Premier QUEST Top Performer in 2011 for outstanding performance in cost, quality, satisfaction, evidence-based care delivery, and harm prevention.

Baystate Medical Center (BMC) leads "the industry by using best practices and evidence-based decision-making to develop more efficient ways to deliver excellent patient care" according to Premier, Inc. In 2011, Baystate Medical Center received an honorable mention by Premier Healthcare Alliance for the QUEST Award for High Value Healthcare. BMC was in the top 25th percent for effectiveness, mortality and efficiency of hospital care.

BMC was named a Premier Top Performer in 2009 and 2010 in the Surgical Care Improvement Project and in Total Joint Replacement care.


Cleverley + Associates

Baystate Medical Center once again has been recognized by Cleverley + Associates' State of the Hospital Industry as one of the Top 100 Community Value Hospitals. The Community Value Index® (CVI) is a proprietary index created to offer a measure of the value that a hospital provides to its community.

14Cleverley_5starBaystate Medical Center has also again been recognized by Cleverley + Associates as a Community Value Five-Star® Hospital. Five-Star Hospitals are those that achieve CVI scores in the top 20 percent of all hospitals in the study.
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15IHI Improvement Map_sm

Institute for Healthcare Improvement

The Institute for Healthcare Improvement designated Baystate Medical Center as a Mentor Hospital because of its superior performance and willingness to share innovations and practical ideas, coaching other hospitals around the nation on the "Improvement Map".
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View the Quality Report
Quality Report Survey